TAFE Queensland
Certificate II in Hospitality
Nationally Recognised Vocational Education and Training (VET)Kick start your career learning the basic skills and knowledge required to begin your journey in the hospitality industry. Collaborate in group work to become employment ready or continue with further study.
According to the Australian Government's Job Outlook service, experienced waiters, café workers and other hospitality workers are in high demand. Strong future growth is predicted In these areas with over 200,000 job openings expected over the next five years.
This course offers you an introduction to hospitality and develops your skills and knowledge preparing you for your start in the industry. Learn the basic skills to work effectively and safely, discover how to interact with customers, increase your hospitality knowledge and skills and boost your cultural awareness.
Successful completion of this course will enable you to continue on to the Certificate III in Hospitality or enter the workforce at an entry level position.
Delivery mode
TAFE Queensland offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Locations
- 118 Walker Street, Bundaberg
- 47-95 Urraween Road, Hervey Bay
- Corner Mary and Byrne Streets, Bundamba
- 100 Bridge Street, Toowoomba
- 157 Norris Road, Bracken Ridge
- 50-68 Armstrong Road, Meadowbrook
- 66 Ernest Street, South Brisbane
- 1030 Cavendish Road, Mt Gravatt
- Timbury Street, Roma
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- QLD Subsidised Training This training may be subsidised by the QLD Government for eligible individuals. Places are limited.
- SA Subsidised Training This training may be subsidised by the SA Government for eligible individuals. Places are limited.
Career opportunities
The Certificate II in Hospitality will prepare you for the following roles.
Hotel Receptionist
A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their roo...
Hotel Porter
A Hotel Porter assists guests who are staying in luxury hotel accommodation. You might escort guests to their room and carry their bags for them. H...
Waiter
A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...
Cafe Attendant
A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give ...
Gaming Attendant
A Gaming Attendant works at a casino or in the gaming section of a hotel or club. You might work at a particular game or gaming area or you might p...
Bar Attendant
A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...
Catering Assistant
A Catering Assistant helps with preparing and serving food and drink at various kinds of events. You might work with clients before an event to det...
Concierge
A Concierge attends to a range of guests’ needs at a hotel, motel or accommodation resort. You might greet guests when they arrive and escort them ...
Kitchen Attendant
A Kitchen Attendant assists with the preparation of food in a café, restaurant or catering venue. You might prepare ingredients and create simple m...
Barista
A Barista makes and serves coffees and other beverages in a café, coffee shop or other hospitality venue. You’ll take drink orders and prepare a ra...
About TAFE Queensland
TAFE Queensland is Queensland's largest, most experienced training provider. TAFE Queensland deliver practical, industry-relevant training across a range of industries from entry-level certificates to bachelor degrees, at more than 50 locations in Queensland.
