Icon Training Academy
Certificate II in Hospitality
Nationally Recognised Vocational Education and Training (VET)Begin your hospitality career and be part of one of the largest and highly sought after industry sectors with the SIT20316 Certificate II in Hospitality.
This introductory level qualification is designed as a pathway to prepare students with the essential foundation knowledge and hands-on industry experience to secure employment, take the next step into an apprenticeship, or pursue further study within the hospitality sector.
Students will learn under the guidance of the very best qualified and professional trainers.
Within this qualification, students will gain industry knowledge in areas including how to clean equipment and premises, provide a high level of customer service and use hygienic practices.
Depending on the student’s choice of electives, they may will be able to specialise in the hospitality or retail sectors of this qualification.
This nationally accredited qualification provides the foundations required to upskill and pursue further course studies in the hospitality industry, or go on to university.
Delivery mode
Icon Training Academy offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Locations
- Shop 5036 The Kitchens, 33 Robina Town Centre Drive, Robina
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- QLD Subsidised Training This training may be subsidised by the QLD Government for eligible individuals. Places are limited.
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Hospitality will prepare you for the following roles.
Hotel Receptionist
A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their roo...
Hotel Porter
A Hotel Porter assists guests who are staying in luxury hotel accommodation. You might escort guests to their room and carry their bags for them. H...
Waiter
A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...
Cafe Attendant
A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...
Gaming Attendant
A Gaming Attendant works at a casino or in the gaming section of a hotel or club. You might work at a particular game or gaming area or you might p...
Bar Attendant
A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...
Catering Assistant
A Catering Assistant helps with preparing and serving food and drink at various kinds of events. You might work with clients before an event to det...
Concierge
A Concierge attends to a range of guests’ needs at a hotel, motel or accommodation resort. You might greet guests when they arrive and escort them...
Kitchen Attendant
A Kitchen Attendant assists with the preparation of food in a café, restaurant or catering venue. You might prepare ingredients and create simple m...
Barista
A Barista makes and serves coffees and other beverages in a café, coffee shop or other hospitality venue. You’ll take drink orders and prepare a ra...
About Icon Training Academy
Since 2009, Icon Training Academy has worked with thousands of aspiring and talented students as part of the Apprenticeship and Traineeship system; now boasting the title of the leading training company for Commercial Cookery and Hospitality in all South East Queensland.
Icon provides the highest quality in training, which delivers results to students and their employers. We strive to provide specialised training where individuals and organisations can gain the skills and knowledge to achieve their full culinary potential.
Icon delivers flexible training, which meets the needs of both the individual and workplace. We design a program for you and support your learning though the provision of self-paced training materials, work related activities and relevant assessment activities, with continuous support and guidance from our trainers.
