Axial Training
Certificate II in Hospitality
Nationally Recognised Vocational Education and Training (VET)The SIT20322 Certificate II in Hospitality qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Delivery mode
Axial Training offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- QLD Subsidised Training This training may be subsidised by the QLD Government for eligible individuals. Places are limited.
Career opportunities
The Certificate II in Hospitality will prepare you for the following roles.
Hotel Receptionist
A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their roo...
Hotel Porter
A Hotel Porter assists guests who are staying in luxury hotel accommodation. You might escort guests to their room and carry their bags for them. H...
Waiter
A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...
Cafe Attendant
A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...
Gaming Attendant
A Gaming Attendant works at a casino or in the gaming section of a hotel or club. You might work at a particular game or gaming area or you might p...
Bar Attendant
A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...
Catering Assistant
A Catering Assistant helps with preparing and serving food and drink at various kinds of events. You might work with clients before an event to det...
Concierge
A Concierge attends to a range of guests’ needs at a hotel, motel or accommodation resort. You might greet guests when they arrive and escort them...
Kitchen Attendant
A Kitchen Attendant assists with the preparation of food in a café, restaurant or catering venue. You might prepare ingredients and create simple m...
Barista
A Barista makes and serves coffees and other beverages in a café, coffee shop or other hospitality venue. You’ll take drink orders and prepare a ra...
About Axial Training
Axial Training is renowned for delivering the highest standard of accredited courses in vocational education and short courses for 20 years. Our delivery modes offer flexibility, including face to face classroom training and on the job training, as well as blended/online options to suit the needs of our students and our business partners alike.
Since 1997, almost 100,000 students from more than 15,000 businesses have successfully completed qualifications or have been upskilled with Axial, achieving superior success and career outcomes within their industry.
We continue to be proud of our ability to prepare our students for successful careers and to achieve their education and lifelong goals.