
Courses for beginners
There are 2 courses available in Perth Western Australia for beginner learners with no prior experience or qualifications.
Certificate III in Travel
- There are no mandated entry requirements.

Certificate III in Aviation (Ground Operations and Service)
- There are no mandated entry requirements.

Courses for experienced learners
There are no courses available in Perth Western Australia for experienced learners with prior experience or qualifications.
Key questions
How can I become a airline customer service agent?
To become a airline customer service agent in Perth, you may want to consider completing the Certificate III in Travel. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Perth?
You can train to become a airline customer service agent by completing a qualification with The Suzan Johnston Organization. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Perth area that provide airline customer service agent training. The closest campus is 18km away from the center of Perth. You can also study a airline customer service agent course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the airline customer service agent sector.
Travel Agency Manager
A Travel Agency Manager oversees store operations, supervises staff, handles budgeting, advertising, and promotions, ensuring excellent customer service and managing financial tasks.
Travel Consultant
A Travel Consultant advises clients on holiday planning, organising transport and accommodation, making bookings, and arranging tours and attractions.
Travel Agent
A Travel Agent arranges travel plans for clients, providing information, making bookings, and ensuring all requirements are met while offering excellent customer service.
Tour Advisor
A Tour Advisor plans itineraries for visitors, coordinating transport, accommodation, and attractions while providing excellent customer service.
Tourism Officer
A Tourism Officer assists visitors by planning itineraries, making bookings, coordinating tours, and providing information at attractions.
Reservations Agent
A Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.
Tour Operations Manager
A Tour Operations Manager oversees daily business activities for tourist services, managing staff, finances, and promoting operations within the industry.
Reservations Manager
A Reservations Manager oversees the reservations department, managing bookings and ensuring excellent customer service while coordinating team tasks.
Tourism Consultant
Tourism Consultants arrange travel bookings, advise clients on destinations, and manage corporate travel for events and conferences.
Travel Operator
Travel Operators run travel businesses, assisting clients with itineraries and bookings while managing communications with various service providers.
Senior Travel Consultant
A Senior Travel Consultant provides personalised travel advice, creates tailored itineraries, books arrangements, and mentors junior staff.
Travel Specialist
A Travel Specialist plans and coordinates travel arrangements, providing expert advice on destinations, making reservations, and assisting with travel documentation.
Ticketing Coordinator
Ticketing Coordinators manage ticket sales and distribution, coordinating systems, handling customer enquiries, and ensuring seamless event operations.
More about airline customer service agent courses in Perth
If you're interested in pursuing a vibrant career in the aviation sector, exploring the Airline Customer Service Agent courses in Perth is an excellent starting point. These courses are designed specifically for beginners, providing a solid foundation for anyone looking to enter the airline industry. In Perth, you can find two remarkable beginner courses: the Certificate III in Travel SIT30222 and the Certificate III in Aviation (Ground Operations and Service) AVI30319. Both courses cater to those without prior experience or qualifications, making them perfect for aspiring Airline Customer Service Agents.
A career as an Airline Customer Service Agent opens a world of opportunities within the tourism, travel, and hospitality industry. The knowledge and skills gained from these Airline Customer Service Agent courses in Perth can be applied to various roles such as a Travel Agent, Reservations Agent, or even a Tourism Officer. This diversity not only enriches your professional experience but also helps you adapt to different challenges within the industry.
As you explore the various options available, consider the related job roles that align with your career aspirations. In addition to being an Airline Customer Service Agent, you might also find interest in becoming a Travel Consultant, Tour Advisor, or a Travel Agency Manager. The skills you gather from your studies in these Tourism, Travel and Hospitality courses will equip you for success in these dynamic roles, opening doors to a fulfilling career path.
Taking the first step towards your career as an Airline Customer Service Agent in Perth is easier than you think. The courses offered not only equip you with practical skills but also prepare you for a variety of career pathways in the ever-evolving travel industry. Dive into the exciting world of travel and explore the potential job opportunities available, including roles like a Tour Operations Manager and Tourism Consultant. Start your journey today with the right training, and unlock a future full of possibilities through these Airline Customer Service Agent courses in Perth.
Further reading


Career spotlight: Hospitality professionals
17th September 2019