Search results for 'user experience'

The User Experience Design short course focuses on translating user wants and needs into intuitive digital experiences that enhance revenue, loyalty, and product success. This course prepares students to confidently address complex UX design challenges, emphasizing that the future of design hinges on user experience. UX skills are invaluable not only to designers but also complement various fields including visual design, marketing, product development, engineering, and business strategy, broadening professional capabilities across industries. .

The Customer Experience: Elevate course prepares students for a discipline that remains highly valued and future-proof, focusing on human-centric skills that technology cannot replicate. This course offers a comprehensive understanding of CX, including foundational theory, its role within an organisation, and strategies for promoting a CX mindset. Students will acquire practical skills in CX research, stakeholder management, customer journey mapping, and CX strategy design. By the end of the course, students will be equipped to create and implement a complete CX plan, encompassing analysis and strategic execution. .

The Front-End Web Development short course equips students with essential coding skills, the technical vocabulary needed to confidently communicate with web developers and technical stakeholders, and the ability to immediately apply these skills in a professional setting. Front-end web development skills are highly versatile, akin to a Swiss army knife in the tech world, enhancing capabilities across various roles. This course covers building responsive websites using HTML, CSS, JavaScript, and more, preparing students for a brighter future in any field. .

The UX/UI Design: Transform course is tailored for individuals aiming to secure positions in UX/UI design. It offers professional-level skills and knowledge in this field, adhering to current industry standards. Additionally, the course includes extensive career support, guiding students towards achieving their professional goals in UX/UI design. This combination of specialised training and career guidance ensures a well-rounded preparation for a successful career in the dynamic and creative world of UX/UI design. .

The UX/UI Design: Elevate course is ideal for enhancing professional expertise with in-demand skills in UX, UI, design thinking, and human-centred processes. Students will learn to design digital products that align with customer needs, conduct comprehensive market and user research, and develop effective user personas. The course covers ideation, crafting user-friendly designs, ensuring consistency with brand standards, and creating mockups, wireframes, and prototypes. Upon completion, students will showcase their practical UX and UI design skills through a personal project. .

The Software Engineering: Transform course is ideal for those seeking a swift transition into the tech industry as a Software Engineer or Developer. It's tailored for individuals who are detail-oriented, enjoy logical problem solving, and have a keen interest in technology. This course covers essential programming fundamentals, including Object-Oriented Programming, working with APIs, database modeling, and understanding the Model-ViewController patterns essential for building large-scale applications. Students will learn JavaScript and Ruby, providing a strong foundation to adapt to various programming languages as technology advances throughout their careers. .

The Front-End Web Development: Transform course is tailored for beginners in web development, aiming to build foundational programming skills for creating responsive websites and web applications. It’s suitable for those starting a tech career as Front-End Web Developers or professionals in related fields seeking skill enhancement. The course focuses on the visual elements of a website, teaching students to write user-facing code, optimize loading times, and manage site architecture for the best user experience. It's a comprehensive introduction to the world of front-end development. .

The Service Design: Elevate course equips students with comprehensive Service Design skills, from conducting research and drawing insights to ideating, prototyping, testing, and creating service blueprints. Students will gain a solid understanding of Service Design principles and learn to map and communicate the journey of a service across digital and offline channels. Upon completion, students will be proficient in visualising and solving service problems, making decisions based on research, and designing services that meet customer needs. This training is ideal for entrepreneurs and anyone looking to enhance their practical Service Design skills for immediate application. .

The Front-End Web Development: Elevate course is crafted to teach students the essentials of front-end programming. It provides abundant coding practice through practical lab exercises and activities in each topic. The course culminates with a final coding project that integrates all learned skills into a portfolio piece. This training not only introduces students to front-end web development but also equips them to think and build like Frontend Engineers, enhancing their capabilities in creating responsive and dynamic websites. .

The Graphic Design: Elevate course is designed for those looking to enhance their career with valuable graphic design skills, blending passion with professional expertise. It offers a pathway to a fulfilling and in-demand career, where creativity meets problem-solving through powerful visual communications. This course is ideal for professionals across various industries, providing practical skills in crafting thoughtfully designed assets that contribute to brand recognition and loyalty. It prepares students for a future-proof career in a field where creativity is constantly sought after and valued. .

The User Experience Design: Foundations course is perfect for those eager to learn the essentials of this sought-after field. It delves into fundamental UX concepts, covering problem definition, various research methods, empathising with users, and turning research into ideas. Students will learn to establish a Minimum Viable Product (MVP), create prototypes, and use user feedback and usability testing for improvement. Additionally, they will develop assets that contribute to a portfolio project, demonstrating their approach and solutions to a UX challenge. .

The User Interface Design: Foundations course focuses on the aesthetics and interactivity of digital products like websites, software, and mobile apps. It covers essential aspects such as layout, grid, typography, and colour. Students will familiarise themselves with UI Design's background, core concepts, terminology, and applications. They will learn about wireframes, prototypes, key UI software, mood boards, and analysing client briefs. Additionally, the course introduces design challenges that students will tackle, forming the foundation of their portfolio projects. .

The Service Design: Foundations course offers a comprehensive introduction to service design concepts, frameworks, and tools, suitable for professionals from various fields such as graphic design, industrial design, business analysis, or product management. Students will learn the principles of service design and design thinking, explore problem spaces, and conduct service design research. They will translate user research into insights, viewing services from the customer's perspective. The course culminates in a portfolio project where students showcase their approach and solutions to a service design challenge. .

The JavaScript Development short course boosts web development skills by providing fluency in JavaScript, the world's most popular programming language. This course equips students with the foundational skills necessary to build rich, interactive websites and applications. JavaScript's popularity stems from its capability to create dynamic elements and integrate services effectively. By the end of the course, students will be able to develop interactive and responsive web content, enhancing their proficiency in modern web development. .

The React Development short course enhances JavaScript programming skills, opening up broader career opportunities by teaching students to build sophisticated, scalable web applications using React. React, designed to handle dynamically changing data, powers numerous websites and apps across various industries, including Instagram and Airbnb. The course helps students gain fluency in this simple yet flexible framework, enabling significant contributions to projects and career advancement. .

The Visual Design short course equips students with the skills and tools necessary to blend form and function, confidently solving design challenges. This course enables students to start their design portfolios and create beautiful, responsive designs for the web. Visual design transcends mere aesthetics, acting as a critical skill across various careers and essential to the success of many companies. Effective visual communication is key whether designing digital products, presentations, or advertising campaigns .

The User Experience Design Bootcamp is a full-time course that prepares students for a new career in user experience design. It provides the right training, exclusive career coaching, and industry connections essential for securing employment. This course equips students with the skills to create meaningful and relevant experiences, setting them on a path to success in the field of UX design. It's designed for those ready to transition into a dynamic and impactful career quickly and effectively. .

The HLTWHS006 Manage Personal Stressors In The Work Environment equips individuals with skills to identify and manage personal stress effectively in various work environments. It focuses on maintaining health and wellbeing by implementing strategies to prevent and manage stress. Particularly relevant in health and community services, it supports roles facing high-stress situations. Whether handling pressure or enhancing overall wellbeing, this unit helps individuals foster a positive outlook and effective self-care practices in their professional lives. Enquire now for a full list of entry requirements and available enrolment dates..

The 22446VIC Diploma of Product Design provides the skills and knowledge to bring products from conception to market. It offers a hands-on approach to design, allowing you to imagine, explore, and create objects for manufacturing, purchase, use, and appreciation. You will learn to create designs for consumer products, experiences, and systems, presenting your ideas through visual and verbal communication, 3D models, and computer software. Graduates can work in design companies or independently, collaborating with engineers, model makers, and marketing staff. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The TAESS00023 Online Learning and Assessment Skill Set provides the skills and knowledge to plan, organise, and facilitate high-quality online training for groups. It involves gathering evidence using both synchronous and asynchronous assessment methods, and making judgements on assessment outcomes across various electronic applications and communication channels, utilising a range of digital tools. Enquire now for a full list of entry requirements and available enrolment dates..

The 10992NAT Diploma of User Experience Design equips you to confidently tackle intricate design challenges in professional settings. This innovative course empowers you to excel as a skilled UX designer. It provides essential skills, knowledge, and practical experience necessary to enter the evolving field of UX Design. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The Graduate Certificate in Digital Content Creation explores modern and traditional technologies for achieving outcomes. You'll apply Scrum management, design-thinking, and build a UX portfolio using your experience. Upon completion, your portfolio will showcase innovative video, virtual reality, augmented reality, and web design examples. Enquire now for the full list entry requirements and available enrolment dates..

The Graduate Certificate of Urban Informatics introduces students to the field, focusing on technical skills for technology development and data analysis. It explores ethical, legal, and policy questions arising from new urban technologies. The program centres on various interconnected areas of professional innovation. It fosters creative and speculative design thinking, engaging with people, data, and advanced technologies. Addressing 21st Century design challenges, it embraces economic, environmental, social, and cultural aspects of the city, including 3D spatial considerations. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The BSBOPS305 Process Customer Complaints provides the skills and knowledge required to handle customer complaints effectively. Participants will learn a six-step conflict resolution process, solution building, and finding common ground. Key conflict management skills, including dealing with anger and using the Agreement Frame, are also covered. This is applicable to individuals who use a broad range of competencies and exercise discretion and judgement, utilising knowledge of products, customer service systems, and organisational policies to offer technical advice and support to a team. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBLDR414 Lead Team Effectiveness unit covers the skills and knowledge needed to effectively manage and unite a team. It is crucial for team leaders, supervisors, and emerging managers aiming to enhance team performance and cohesion within workplace settings. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBTEC303 Create Electronic Presentations enables participants to design, produce, and deliver effective presentations using diverse applications and platforms. It is tailored for individuals across various work environments, including those in administrative support roles or responsible for producing their own presentations. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBOPS304 Deliver and Monitor a Service to Customers enhances skills in identifying customer needs, delivering effective service, and monitoring customer satisfaction. This course empowers participants to build strong customer relationships and foster client loyalty through proficient customer service strategies. It is suitable for individuals applying a wide range of competencies across different work environments, where they exercise discretion, judgement, and technical expertise in providing ongoing customer support and improving service delivery. Enquire now for a full list of entry requirements and available enrolment dates..

The UEEIC0031 Set Up and Configure Human-Machine Interface (HMI) and Industrial Networks covers setting up and configuring human-machine interface (HMI) and industrial networks. It is designed for electricians, electrical maintenance personnel, and design engineers aiming to familiarise themselves with HMI and automation technologies used in building, construction, and industrial automation. Enquire now for a full list of entry requirements and available enrolment dates. .

The VU23310 Apply Awareness of the Australasian Inter-service Incident Management System Principles equips participants with essential knowledge of AIIMS. It supports individuals in fire, emergency services, government, not-for-profit agencies, and industry to collaborate effectively during challenging incidents. Participants gain confidence in applying AIIMS principles to enhance emergency management in their workplace or community support roles. Enquire now for a full list of entry requirements and available enrolment dates..

The TAEASS404 Assess Competence in an Online Environment unit covers assessing candidate competence online. It includes planning assessments, gathering evidence following assessment principles and evidence rules, and making decisions. Recording and reviewing assessments are also part of the process. This unit applies to individuals using technical skills to assess candidates remotely, using electronic applications and communication channels to interact with teachers, peers, and industry professionals. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBITU422 Use Digital Technologies to Collaborate in the Workplace teaches the fundamentals of using digital technologies for workplace collaboration, including remote team participation. It involves reviewing organisational processes to find ways digital tools can enhance task efficiency. Suitable for individuals improving operational effectiveness, it emphasizes problem-solving and initiative in adopting digital solutions. Enquire now for a full list of entry requirements and available enrolment dates. .

The SITXCCS014 Provide Service to Customers unit covers the skills and knowledge needed to communicate effectively and deliver quality service to both internal and external customers. It includes establishing rapport, identifying and addressing customer needs and expectations, and handling complaints. This unit is designed for frontline service personnel who interact with customers daily, working independently under limited supervision in various tourism, travel, hospitality, and events settings. Enquire now for a full list of entry requirements and available enrolment dates..

The RIIQUA201E Maintain and Monitor Site Quality Standards unit provides the skills and knowledge to uphold site quality standards in the resources and infrastructure industries. It is aimed at those in operational roles who work under supervision, performing tasks according to company policies and procedures. Participants will be responsible for maintaining project quality requirements and ensuring the quality of their work outcomes. Enquire now for a full list of entry requirements and available enrolment dates..

The PUACOM001 Communicate in the Workplace unit involves developing the skills necessary to communicate effectively both verbally and non-verbally, and to follow instructions within a workplace. It focuses on interacting with clients, participating in group discussions and meetings, and handling routine correspondence and records. While applicable to all personnel, it specifically targets the communication skills required for entry-level positions in public safety organisations. Enquire now for a full list of entry requirements and available enrolment dates. .

Take your existing skills as a graphic designer to the next level with the CUA60320 Advanced Diploma of Graphic Design. You’ll be using the Adobe Creative Suite and Content Management Systems at a professional level — while learning how to engage in the business of graphic design (creative practice, design briefs, project work). This nationally recognised qualification is completed over 6 months in a classroom (including a simulated design studio).Enquire now for the next batch intake plus the full course prospectus..

Become a computer systems engineer with the UEE50120 Diploma of Computer Systems Engineering. This nationally recognised VET qualification will teach you how to modify and redesign industrial computer systems, ensuring they are streamlined to achieve your organisation’s operational goals. The course covers: OHS procedures in electrotechnology work, commissioning industrial computer systems, sourcing IT materials and parts, designing and configuring networks, applying advanced routing protocols into network design, troubleshooting and problem solving. Enquire now for entry requirements, IT career and study pathways, and upcoming enrolment dates..

If you’re an influencer or own your own business, why not enrol in the SITSS00088 Online Engagement for Small Business? It’s a nationally recognised mini-qualification that gets you up to speed with the latest social media applications and marketing technologies. Competencies include: planning and building a website, creating digital content, scheduling a content plan, engaging with customers on social media, and much more. Enquire now for the list of study units, graduation competencies, and enrolment opportunities in your area..

Get a job as a barista with the SITSS00080 Espresso Machine Operation Skill Set. This nationally recognised mini-course will teach you how to organise a coffee workstation, take coffee orders, select and grind coffee beans, produce different types of espresso drinks, perform milk texturing, and serve coffee in the correct glassware. You’ll also learn food handling and hygiene practices, cleaning espresso machines, processing financial transactions, recommending different beverages to customers. Enquire now for the list of entry requirements, barista competencies, and upcoming enrolment dates..

Learn how to design user-centric websites, apps, and digital products with the Graduate Certificate of UX and Web Design. If you’re a degree-qualified IT professional this is the program to expand your career and obtain specialist skills in interface development, user experience design, information architecture, and interaction design. Depending on your selected university, this post-graduate program may include professional placements and industry internships. Enquire now for admissions criteria and application procedures, the list of study units, and universities near you that offer the Graduate Certificate of UX and Web Design..

The Certificate IV in Information Technology (Front-End Web Design) is ideal for those interested in a career designing engaging websites that drive revenue for modern, digital businesses. Whether you are new to web design and want to learn this in-demand skill, or if you want to complement your existing web development experience with design skills, this course will prepare you to design and create cutting edge web designs for new and established businesses that need to attract customers online. You will develop sought-after skills in HTML, CSS and SASS/CSS, JavaScript, React and Search Engine Optimisation (SEO). Enquire now for the full list of study units, vendor certifications, and your eligibility for subsidised training..

Need to level-up your customer services skills but don’t have time for a full qualification? How about taking the SITSS00077 Customer Service Management skillset? It’s a micro-set of three customer service training units and an official part of the government regulated Tourism, Travel and Hospitality Training Package. Competencies include: developing customer relationships, dealing with customer complaints, responding to difficult situations with customers, resolving conflict, developing customer service policies and procedures, managing service delivery. Enquire now for entry requirements, graduation competencies, and upcoming course enrolment opportunities in your region..

The Deliver E-Learning Skill Set provides individuals with the skills and knowledge required to design, develop, and deliver e-learning courses. Individuals who complete this skill set can apply their knowledge and skills to a range of industries and contexts where e-learning is used, such as education, corporate training, and professional development..

Develop skills that will enable you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you..

The Bachelor of Computer Science (Software Engineering) offers comprehensive insights into software creation, encompassing business strategy, design, coding, testing, and management of intricate software systems. This course addresses the challenges of producing vast, complex software, exemplified by operating systems like Windows, Linux, and Android, as well as office tools and flight control systems. Graduates will be well-versed in managing and developing large-scale software projects..

The Bachelor of Engineering (Honours) (Software Engineering) is an academically rigorous course that equips students with the essential principles of software design, development, and maintenance. This course fosters analytical and practical skills, enabling graduates to engineer robust and efficient software solutions. Emphasising both theoretical foundations and real-world application, the curriculum prepares students for dynamic careers, shaping them into problem solvers and innovators in the rapidly evolving field of software technology./p>.

The Bachelor of Software Engineering (Honours) equips students with the skills required to develop innovative technologies that drive change, positioning them as experts capable of addressing future business challenges with creative computing solutions. This course covers a wide array of stimulating subjects such as robotics, algorithms, programming, and software architecture. Students have the opportunity to apply their skills in world-class facilities, preparing them for successful careers in the rapidly evolving field of software engineering..

The Master of Interaction Design focuses on designing interactive digital products, environments, systems, and services, meeting the needs of users. This course prepares students with current theoretical knowledge and practical skills required in this rapidly advancing field. It is ideal for those seeking to excel in creating user-centric digital solutions, ensuring satisfactory user experiences in various technological domains. Graduates will be well-equipped for roles in the dynamic and innovative field of interaction design. .

The Graduate Diploma in Interaction Design focuses on the creation of interactive digital products, environments, systems, and services, tailored to meet user needs and desires. This course prepares students with current theoretical knowledge and essential practical skills that align with industry standards in this fast-evolving field. It is ideal for those seeking to excel in the realm of digital interaction, ensuring they are well-equipped to design solutions that effectively engage and satisfy users in various digital contexts. .

The Graduate Certificate in Interaction Design readies students with contemporary theoretical knowledge and essential practical skills in the fast-progressing field of interaction design. This area focuses on creating interactive digital products, environments, systems, and services that effectively meet user needs and desires. The course is structured to impart current and essential skills needed in this rapidly evolving field. Graduates will acquire competencies in creating industrially applicable and cost-effective information environments, including multimedia and interactive systems design, along with associated information technology. .

The Bachelor of Design (Interaction Design) fosters an in-depth understanding of human interaction and experience in the world. This course is tailored for those interested in digital and visual design, aiming to become professionals in digital-focused design. It focuses on designing, prototyping, and testing new products, services, and experiences. Ideal for students passionate about creativity and problem-solving, this course offers numerous opportunities to cultivate these skills, preparing graduates for a career in the evolving field of interaction design. .