PUACOM001
Communicate in the Workplace
The PUACOM001 Communicate in the Workplace unit involves developing the skills necessary to communicate effectively both verbally and non-verbally, and to follow instructions within a workplace. It focuses on interacting with clients, participating in group discussions and meetings, and handling routine correspondence and records. While applicable to all personnel, it specifically targets the communication skills required for entry-level positions in public safety organisations.
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