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  2. Deliver and Monitor a Service to Customers BSBOPS304

BSBOPS304

Deliver and Monitor a Service to Customers

The BSBOPS304 Deliver and Monitor a Service to Customers enhances skills in identifying customer needs, delivering effective service, and monitoring customer satisfaction. This course empowers participants to build strong customer relationships and foster client loyalty through proficient customer service strategies. It is suitable for individuals applying a wide range of competencies across different work environments, where they exercise discretion, judgement, and technical expertise in providing ongoing customer support and improving service delivery.

Enquire now for a full list of entry requirements and available enrolment dates.

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Delivery mode:
Distance / On Campus

Average duration:
1 day

Accreditation:
Nationally recognised training

Outcomes

Please note that weekly pay figures are estimates only of what you could possibly earn.

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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