The BSBOPS304 Deliver and Monitor a Service to Customers enhances skills in identifying customer needs, delivering effective service, and monitoring customer satisfaction. This course empowers participants to build strong customer relationships and foster client loyalty through proficient customer service strategies. It is suitable for individuals applying a wide range of competencies across different work environments, where they exercise discretion, judgement, and technical expertise in providing ongoing customer support and improving service delivery. Enquire now for a full list of entry requirements and available enrolment dates.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements for the Deliver and Monitor a Service to Customers vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Deliver and Monitor a Service to Customers will prepare you for the following roles.
Compare all providers for the Deliver and Monitor a Service to Customers available in your area to find the right fit for you.
