Established in 1987 as a local ACT business owned by Jacqui and Neville Jones. Since 2019, Quest has been owned and operated by their sons, Evan and Nathan Jones. Quest has won several awards including Best Practice Training Provider, Winner ACT Small Business Awards, Winner ACT Training Provider of the Year and National Runner-up for Small Training Provider of the Year. Our students have won the Trainee and Australian School’s Based Apprentice of the year in 2015, 2017, 2018 and 2019. The Award-winning Quest Solutions is Canberra’s local training company and affiliated with QuestCare, an NDIS and Aged Care approved service provider for disability and aged care.
Quest also has major links with the community care industry, providing work placements for our students to consolidate the skills learned in the classroom. We have trained many of the care staff employed in Canberra’s residential care facilities and NDIS in-home care providers in the ACT. We pride ourselves on our links with government, businesses and our contributions to the local community. If it is important to your firm to work with a professional team and good corporate citizen, then Quest Training Solutions is the training partner you are seeking.
Quest Solutions as a Registered Training Organisation caters for training needs of ACT employers in customised courses and nationally accredited qualifications in Aged Care, Disability Services, Community Services and Business, in conjunction with the ACT and Commonwealth Governments.
This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
Learn moreThis qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
Learn moreThis qualification applies to community work delivered through a broad range of services which provide support to individuals and groups in the community. It is delivered as a broad-based qualification with a focus on community services or community development work. This qualification is appropriate for support workers, case workers and client contact officers.
Learn moreCertificate IV in Ageing Support is best suited to experienced Aged Care workers looking to build on the skills acquired from the Certificate III course. The course provides the additional skills and knowledge you need to enter supervisory roles, and also to provide care to people with more complex requirements.
Learn moreCertificate IV in Mental Health is best suited to experienced Mental Health Support workers looking to build on the skills acquired from their work role or looking to formalise those skills. The course provides the additional skills and knowledge you need to enter supervisory roles, and also to provide care to people with more complex requirements.
Learn moreThis qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Learn moreThis qualification reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work without direct supervision and may be required to supervise and/or coordinate a small team.
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