Skills Strategies International
Certificate IV in Retail Management
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.
This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.
Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.
Delivery mode
Skills Strategies International offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- WA Subsidised Training This training may be subsidised by the WA Government for eligible individuals. Places are limited.
Career opportunities
The Certificate IV in Retail Management will prepare you for the following roles.
Store Manager
A Store Manager takes care of the overall operations of a retail shop or store. You’ll manage staff, set sales targets and oversee the store’s fina...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Department Manager
A Department Manager oversees the daily operations of a section of a retail store. You might set sales targets, check financial progress and provid...
Retail Manager
A Retail Manager oversees the daily running of a retail store. You’ll supervise staff, set sales goals and manage budgets. Retail Managers ensure s...
Area Manager
An Area Manager oversees operations in a particular geographic area of a business. You might lead a team across several stores or branches and ensu...
Buyer
A Buyer coordinates the purchase of goods to be sold in a retail store. You might find stock, make decisions about item quantities and negotiate sa...
Cluster Manager
A Cluster Manager coordinates daily activities for a particular group of stores or businesses. You might manage teams across a geographic area or c...
About Skills Strategies International
Skills Strategies International has been a trusted learning partner for both the public and private sector for close to 20 years. Our reputation to enhance knowledge and people skills has seen us become a preferred training organisation for leading companies. Our customer centred and unique approach allows us to deliver professional and practical workforce development and training that continues to add value to organisations in a rapidly changing environment.
We are committed to understanding client needs and provide innovative learning strategies to improve people performance and capabilities. We have a track record in delivering training programs that accelerate the achievements of the individual, and the organisation.
