Flexible Training Solutions
Certificate IV in Retail Management
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals working in management roles in retail operations. They manage a small retail store, a section or department within a larger retail store, a small business-to-business outlet, or a section or department within a larger business or franchise. They have good customer service skills and are able to build and sustain customer relationships for the good of the business.
Individuals at this level have the frontline management skills needed for working in retail or a business-to-business environment. They typically demonstrate a range of managerial skills through leading a sales team and are often responsible for store presentation and pricing.
Delivery mode
Flexible Training Solutions offers this course through the following delivery modes:
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate IV in Retail Management will prepare you for the following roles.
Store Manager
A Store Manager takes care of the overall operations of a retail shop or store. You’ll manage staff, set sales targets and oversee the store’s fina...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Department Manager
A Department Manager oversees the daily operations of a section of a retail store. You might set sales targets, check financial progress and provid...
Retail Manager
A Retail Manager oversees the daily running of a retail store. You’ll supervise staff, set sales goals and manage budgets. Retail Managers ensure s...
Area Manager
An Area Manager oversees operations in a particular geographic area of a business. You might lead a team across several stores or branches and ensu...
Buyer
A Buyer coordinates the purchase of goods to be sold in a retail store. You might find stock, make decisions about item quantities and negotiate sa...
Cluster Manager
A Cluster Manager coordinates daily activities for a particular group of stores or businesses. You might manage teams across a geographic area or c...
About Flexible Training Solutions
Flexible Training Solutions (FTS) is a nationally registered, ISO 9001 quality-assured RTO, established in 1999. We provide mostly work-based training to a wide range of companies, from some of the largest in Australia, to some of the smallest. We’ve built an outstanding reputation as a training organisation by tailoring training programs to each client’s specific needs, and by fostering a training culture inside the businesses that we deal with.
FTS specialises in the Transport and Logistics, Business and Wholesale industries. We have been involved in the two most recent reviews of the Transport and Logistics training package, and have been recognised in a Federal Government audit as a leading provider to the Transport industry.