Mastery Institute Australia
Certificate III in Retail
Nationally Recognised Vocational Education and Training (VET)SIR30216 Certificate III in Retail is a nationally recognised course which reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations. The course provides you a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
Delivery mode
Mastery Institute Australia offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Locations
- Level 6 119 Charlotte Street, Brisbane
Entry requirements
Domestic Students
- There are no mandated entry requirements.
The student must complete MIA Language, Literacy and Numeracy (LLN) test; or provide the completion of a year 12 or above.
Additional requirements may apply.Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Customer Service Assistant
A Customer Service Assistant provides advice and help to customers in a retail environment. You might work in a specialty store selling fashion or...
Buyer
A Buyer coordinates the purchase of goods to be sold in a retail store. You might find stock, make decisions about item quantities and negotiate sa...
Pharmacy Sales Assistant
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
About Mastery Institute Australia
Mastery Institute Australia (MIA) is a Registered Training Organisation (RTO 40813, CRICOS 03542A) specialising in professional education and training for both domestic and international students. MIA was previously known as the Queensland Institute of Health Education (QIHE) and has grown to offer a broad selection of qualification-based courses and workshops spanning across a number of disciplines.
VET Student Loan (VSL) and Queensland Government Funded Programs (Certificate 3 Guarantee) options are also available in certain courses for eligible students.
MIA is committed to providing you with the right qualifications to help you get started in the industry. More importantly, we are here to help ease you into the relevant roles through both theoretical and practical training preparing you for the real world. Your training will be conducted in a supportive environment, this allows you to learn at your own pace and providing you ample opportunities to ask questions to assist with your learning.
