Patient Liaison Officer

A Patient Liaison Officer provides support to patients during treatment in a hospital or healthcare facility. You might provide them with information, connect them with other support services or help them access anything else they may need. Patient Liaison Officers might also address any concerns or complaints patients have.

Patient Liaison Officers should have excellent people skills and be able to communicate well with patients and their families. You’ll need to be able to listen to their concerns and understand their individual circumstances. Patient Liaison Officers should have a strong knowledge of hospital policies and be able to follow correct procedures. It’s important that you can work as part of a team and manage your time well.

Future demand Medium
Average yearly income $65,000
Skill level Beginner

How do I become a patient liaison officer?

All skill levels Beginner Experienced
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Common questions

Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023)

How to start a career in Practice Management

11th January 2022)

What can you do with a Diploma of Practice Management?

27th January 2022)