Australian Work Skill

Certificate IV in Human Resource Management

The Certificate IV in Leadership & Management is aimed at individuals working as developing and emerging leaders and managers in a range of industries. The program is designed for people wanting to take the next step in their careers where leadership of front-line staff is a key focus. Learners will develop skills and knowledge related to developing effective teams, managing team and individual performance, monitoring and improving customer service, and contributing to workplace innovation.

Our mission is to guide individuals, including accidental leaders, on a transformative journey, equipping them to evolve from unintentional leadership roles to becoming skilled and well-equipped managers, ready to confidently navigate the challenges of their responsibilities.

To guarantee your success in this course, we provide exclusive access to our team of mentors, each equipped with extensive real-life experience in managing teams of varying sizes. These mentors have successfully led profitable leadership teams in challenging environments, all while fostering high morale within their teams. Their practical insights and expertise will be invaluable in guiding you through the intricacies of effective leadership and management, ensuring a comprehensive and enriching learning experience.