Flexible Training Solutions
Certificate III in Retail
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals working in retail operations. They may work in various retail store settings, including supermarkets, department stores, specialty stores, and retail fast food outlets.
Individuals at this level work as part of a retail team to build customer relationships, maintain store safety, and communicate effectively to support the team and customer outcomes. They are competent workers within a customer service environment and can effectively sell products and services. They may be able to recommend specialty products within the workplace.
Delivery mode
Flexible Training Solutions offers this course through the following delivery modes:
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Customer Service Assistant
A Customer Service Assistant provides advice and help to customers in a retail environment. You might work in a specialty store selling fashion or...
Buyer
A Buyer coordinates the purchase of goods to be sold in a retail store. You might find stock, make decisions about item quantities and negotiate sa...
Pharmacy Sales Assistant
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
About Flexible Training Solutions
Flexible Training Solutions (FTS) is a nationally registered, ISO 9001 quality-assured RTO, established in 1999. We provide mostly work-based training to a wide range of companies, from some of the largest in Australia, to some of the smallest. We’ve built an outstanding reputation as a training organisation by tailoring training programs to each client’s specific needs, and by fostering a training culture inside the businesses that we deal with.
FTS specialises in the Transport and Logistics, Business and Wholesale industries. We have been involved in the two most recent reviews of the Transport and Logistics training package, and have been recognised in a Federal Government audit as a leading provider to the Transport industry.
