This dual hospitality short course includes the skill sets SITSS00078 – Customer Service and BSBSS00095 – Cross-Sector Infection Control Skill Set. This course will provide the skills and knowledge as well as Job Ready certificates to obtain and secure food and beverage positions in cafes, restaurants and bars. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you.
Entry requirements for the Dual Customer Service Skill Set & Cross-Sector Infection Control Skill Set vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Dual Customer Service Skill Set & Cross-Sector Infection Control Skill Set will prepare you for the following roles.
A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...
A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...
A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...
A Catering Assistant helps with preparing and serving food and drink at various kinds of events. You might work with clients before an event to det...
A Kitchen Attendant assists with the preparation of food in a café, restaurant or catering venue. You might prepare ingredients and create simple m...
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