SITSS00078 & BSBSS00095

Dual Customer Service Skill Set & Cross-Sector Infection Control Skill Set

Nationally Recognised Vocational Education and Training (VET)

This dual hospitality short course includes the skill sets SITSS00078 – Customer Service and BSBSS00095 – Cross-Sector Infection Control Skill Set. This course will provide the skills and knowledge as well as Job Ready certificates to obtain and secure food and beverage positions in cafes, restaurants and bars. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you.

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Duration
Estimated fee* Unknown
* Fees are indicative only and vary based on your circumstances and eligibility for government funding.

Nationally recognised training

VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.

Get job-ready

Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.

Entry requirements

Entry requirements for the Dual Customer Service Skill Set & Cross-Sector Infection Control Skill Set vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.

If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.

  • There are no mandated entry requirements.
  • Additional entry requirements are set by individual course providers

Course fees

Course fees vary depending on the course provider.

Estimated Fee* Unknown
*Showing course fees for all providers. Some providers may not be available in your area.

Career opportunities

The Dual Customer Service Skill Set & Cross-Sector Infection Control Skill Set will prepare you for the following roles.

Bar Attendant

A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...

Avg yearly income $59,280
Entry barriers Low

Cafe Attendant

A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...

Avg yearly income $62,400
Entry barriers Low

Waiter

A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...

Avg yearly income $66,560
Entry barriers Low

Catering Assistant

A Catering Assistant helps with preparing and serving food and drink at various kinds of events. You might work with clients before an event to det...

Avg yearly income $54,600
Entry barriers Low

Kitchen Attendant

A Kitchen Attendant assists with the preparation of food in a café, restaurant or catering venue. You might prepare ingredients and create simple m...

Avg yearly income $52,000
Entry barriers Low

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