Townsville

Patient Liaison Officer

A Patient Liaison Officer provides support to patients during treatment in a hospital or healthcare facility. You might provide them with information, connect them with other support services or help them access anything else they may need. Patient Liaison Officers might also address any concerns or complaints patients have.

Patient Liaison Officers should have excellent people skills and be able to communicate well with patients and their families. You’ll need to be able to listen to their concerns and understand their individual circumstances. Patient Liaison Officers should have a strong knowledge of hospital policies and be able to follow correct procedures. It’s important that you can work as part of a team and manage your time well.

Future demand Medium
Average yearly income $65,000
Skill level Beginner

How do I become a patient liaison officer?

All skill levels Beginner Experienced
HLT37315

Certificate III in Health Administration

Online
12 months
$0
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47321

Certificate IV in Health Administration

Online
12 months
$0
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT57715

Diploma of Practice Management

Online
12 - 24 months
$0 - $5,495
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47715

Certificate IV in Medical Practice Assisting

Online, Traineeship
24 months
$0 - $11,760
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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Common questions

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