Gold Coast

Medical Receptionist

A Medical Receptionist works in the office of a hospital, health clinic or medical practitioner. You’ll perform administrative duties such as answering phone calls, dealing with patient enquiries and processing payments. Medical Receptionists make patient appointments and might have to schedule appointments with specialist medical consultants.

Medical Receptionists should be excellent communicators and be able to speak with patients from a range of backgrounds. It’s important that you provide good customer service and maintain patient confidentiality. Medical Receptionists should be organised and able to hand several tasks at once. You’ll need to prioritise your tasks and manage your time well.

Future demand High
Average yearly income $67,600
Skill level Beginner

How do I become a medical receptionist?

All skill levels Beginner Experienced
HLT37315

Certificate III in Health Administration

Online
12 months
$0
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Medical Administration)

Online
12 months
$0
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47321

Certificate IV in Health Administration

Online
12 months
$0
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB50120

Diploma of Business (Records and Information Management) (Specialising in Health Administration)

Online
14 months
$3,495
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT23221

Certificate II in Health Support Services (Health Administration)

Blended
6 - 12 months
$0 - $3,600
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47715

Certificate IV in Medical Practice Assisting

Blended, Online, Traineeship
24 months
$0 - $11,760
  • There are no mandated entry requirements.
Additional requirements may apply.
10795NAT

Diploma of Healthcare Documentation

Online
12 months
$4,800
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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