Australian Training Company
Certificate II in Workplace Skills
Nationally Recognised Vocational Education and Training (VET)The BSB20120 Certificate II in Workplace Skills course will teach you about business technology, word processing and spreadsheets, customer relationships, customer service, work practices and much more.
This course has been developed against the latest national criteria and business administration requirements. It is packed with practical real-life activities and you will have real business development projects to undertake.
Your course will interact with your workplace so that you actually get to practice the knowledge and skills you gain. As you progress, you will gain valuable insights into how business and customer service interact.
The nationally accredited Certificate II in Workplace Skills will improve your employment options and prepare you for further study. Start here to develop your business administration skills and land a rewarding job as an administration assistant in the industry of your choice.
Delivery mode
Australian Training Company offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Locations
- 30-32 Pomeroy Street, Homebush
- 20 Bong Bong Street, Kiama
- 35 Old Pacific Highway, Batemans Bay
- C/-Bega Valley Regional Learning Centre 10/14 Cabarita Place, Merimbula
- Unit 4, Level 1 31 – 37 Townshend Street, Phillips
- Unit 4, 211 Logan Road, Buranda
- Suite 101, 20 Lake Orr Drive, Varsity Lakes
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Workplace Skills will prepare you for the following roles.
Office Assistant
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Personal Assistant
Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...
Retention Specialist
A Retention Specialist develops customer loyalty for a store, brand or organisation. You’ll make sure customers and clients have a positive experie...
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
About Australian Training Company
The Australian Training Company is a ‘not-for-profit’ company formed in 1994, to introduce structured training and employment opportunities for sports people through promoting apprentices and traineeships. The underlying strategy was to better equip these young people for life beyond sport. ATCs group training operation has progressively grown by offering the same opportunities to a broader market and providing innovative solutions to business needs.
In 1998, in response to increasing industry demands for tailored education programs ATC became a Registered Training Organisation (RTO). ATCs training operation promotes flexible study arrangements and an inclusive learning culture for all.
ATCs Group Training Company and Registered Training Organisation has provided employment and training for more than 20,000 apprentices, trainees and students nationally.
