Enrol in a Certificate II in Tourism (SIT20116) to learn the essential knowledge required on a daily basis to work in the tourism and travel industry. This is an entry-level qualification and a pathway to the tourism sector. Students gain practical skills in customer service, staying safe at work, and communication. Most especially communicating while showing social sensitivity and avoiding cross cultural misunderstandings. The Certificate II in Tourism (SIT20116) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Students will need to complete work placement supervised by qualified staff in order to gain hands-on experience in a real-world setting.
Government funding may be available for eligible students. Funding is available for vocational education courses that meet skills shortages on a state level.
Entry requirements for the Certificate II in Tourism vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
Government funding may be available to Australian citizens or permanent residents. Eligibility depends on your location, employment status, and whether the course and provider are approved for funding.
The Certificate II in Tourism will prepare you for the following roles.
An Events Assistant helps to organise special events such as conferences, expos or concerts. You might organise events for your own workplace or wo...
A Tour Coordinator organises tourist visits to towns, tourist attractions or special places of interest. You might coordinate bookings, organise tr...
An Exhibition Coordinator oversees the running of special exhibitions, museums or displays at places of interest. You might organise setting up and...
An Event Coordinator organises events for their own workplace or for other organisations. You’ll liaise with stakeholders to work out event details...
A Conference Coordinator organises conference events for a range of industries. You might organise work conferences, conferences for special intere...
A Function Coordinator organises events at a function venue or events centre. You’ll liaise with clients to arrange details of a function and make...
A Tour Advisor helps to plan tourist visits to particular areas or attractions. You’ll liaise with visitors to determine their interests and plan i...
A Museum Attendant provides assistance to visitors at a museum or cultural centre. You might take groups on tours of the facility and provide infor...
A Tourism Officer works in various sectors of the tourism industry offering assistance to visitors and tour groups. You might help tourists plan th...
A Reservations Agent makes travel bookings on behalf of clients. You might organise transport such as airline or train travel bookings and you migh...
Compare all providers for the Certificate II in Tourism available in your area to find the right fit for you.
