SIT40122
Certificate IV in Travel and Tourism
Would you like a senior role at a travel agency or call centre — or even leading tour groups at different tourist attractions around Australia? With the SIT40122 Certificate IV in Travel and Tourism you can specialise in either travel sales and bookings or tourism delivery, and you’ll also gain skills in leadership, customer service, and cultural awareness. Competencies include: building professional knowledge of the travel and tourism industry, providing outstanding customer experiences, managing conflict, monitoring and interpreting sales data, communicating with clients and customers. Enquire now for the full list of entry requirements, specialist electives (and their availability), and upcoming opportunities for enrolment in your area.
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