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There are 5 courses available within the Mackay area for people who want to become a help desk support.
Possible job outcomes:
The ICT30120 Certificate III in Information Technology is for IT technicians and programmers seeking the most up-to-date skills in animation, cloud computing, cyber security, digital media, IT support, programming, ICT systems, and web development. You’ll develop your critical thinking and problem solving abilities, then graduate with the confidence to learn to work within a dynamic ICT team. Enquire now for the full list of study units, elective streams, and upcoming enrolment dates..
Average duration: 12 months.
The nationally recognised ICT40120 Certificate IV in Information Technology qualifies you for work as an ICT support technician in Australia and abroad. It’s a comprehensive course that covers critical aspects of cyber security, networking and ICT industry best practices — while gaining intermediate skills in C#, SQL, XML, HTML, JSON and JavaScript. Enquire now for the full list of study units, vendor certifications, and your eligibility for subsidised training..
Join an IT Cyber Security team with the ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness). This nationally recognised qualification provides a holistic introduction to the ICT career path and delivers hands-on skills in programming, critical thinking, and cyber security support. The course covers: protecting online personal information, identifying online security threats, maintaining security of digital devices, assisting the team carry out cyber security threat assessments and risk management. Enquire now for the full list of study units, ICT career outcomes, and upcoming enrolment dates..
Learn Web Development for work or personal interest with the ICT30120 Certificate III in Information Technology (Web Development). This nationally recognised qualification provides a holistic introduction to the ICT career path and web development skill set. During your studies you’ll be learning to build simple web pages and producing digital images for web applications. The course also covers: social media, CSS markup language, introductory programming techniques, working with clients and IT co-workers, critical thinking and problem solving. Enquire now for the full list of study units, graduation competencies, and upcoming course dates..
The ICT30120 Certificate III in Information Technology (Programming) is a nationally recognised qualification that delivers work-based coding and object-orientated language skills. During your studies you’ll gain a holistic introduction to the ICT career path while learning introductory programming techniques and critical thinking skills. The course covers: teamwork and communication, ICT ethics and privacy, working with clients, cyber security awareness, configuring and deploying IT testing tools, writing scripts for software applications, and more. Enquire now for the full list of study units, programming competencies, and upcoming enrolment dates..
We’ll find nearby campuses and check if you’re eligible for funding in your state.
To become a help desk support in Mackay, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
You can train to become a help desk support by completing a qualification with MCI Institute (established in 2003) or Upskilled (established in 2010). Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
There is one campus within the Mackay area that provides help desk support training. This campus is 9999km away from the center of Mackay. You can also study a help desk support course through online learning. Find a course provider that best suits your needs.
Here are some potential career pathways within it networks and system administration and it support. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
IT Networks and System Administration
Help Desk Support
$960 weekly pay
Service Desk Analyst
Computer Engineer
$1,440 weekly pay
Computer Systems Technician
$1,350 weekly pay
Network Administrator
Network Engineer
$1,500 weekly pay
Systems Engineer
$1,250 weekly pay
Chief Information Security Officer (CISO)
$2,400 weekly pay
Chief Technology Officer (CTO)
$2,690 weekly pay
Cloud Architect
$1,920 weekly pay
Cloud Engineer
Cyber Security Specialist
$2,110 weekly pay
Enterprise Architect
$2,500 weekly pay
Infrastructure Architect
$2,300 weekly pay
IT Risk Manager
Network Architect
Network Specialist
Senior Systems Engineer
Systems Administrator
Technical Architect
Technical Project Manager
IT Support
Computer Technician
$1,150 weekly pay
IT Support Officer
IT Support Technician
IT Technician
IT Manager