About ACIM Solutions

The PSP40416 Certificate IV in Government Investigations gives you the skills you need to carry out regulatory and compliance investigations in public service organisations. This nationally recognised qualification teaches you how to plan and initiate an investigation, walking you through the entire process including interviewing techniques, applying regulatory powers, and finalising the investigation. Choose electives in regulatory compliance, risk management, and policy implementation. Enquire now for the full list of study units, public service competencies, and upcoming enrolment dates..

The PSP50416 Diploma of Government Investigations delivers the skills you need to carry out fraud and compliance investigations in the public service. Over 12-18 months of training you will learn how to anticipate and detect possible fraud activity, and communicate fraud control awareness. The course also covers: ethics and compliance legislation, investigation techniques, communication skills, carrying out investigation reviews and evaluations. Enquire now for the list of entry requirements, graduation competencies, and enrolment centres near you. .

The PUA50120 Diploma of Public Safety (Emergency Management) is tailored for individuals with experience in emergency response or disaster management, including those from the SES, fire services, ambulance, military, or police. It is available through RPL for experienced professionals. This qualification prepares personnel to manage incidents, emergencies, or disasters by coordinating resources, personnel, and activities across organisations. It encompasses planning, prevention, preparedness, response, and recovery, ensuring effective management in crisis situations. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The PUA50722 Diploma of Public Safety (Recovery Management) prepares managers to lead recovery efforts, chair recovery committees, and coordinate with organisations to aid disaster-affected communities. It covers developing prevention, planning, and recovery strategies, providing psychological first aid, and facilitating long-term recovery planning. Recovery Managers also focus on community involvement, person-centred approaches, and working within emergency management to enhance community resilience. .

The PUA60120 Advanced Diploma of Public Safety (Emergency Management) suits those with over five years of experience in incident management and business continuity planning. It is tailored for senior personnel handling emergency management at an organisational level, including community programmes, stakeholder engagement, and interagency negotiations. The qualification covers essential competencies for managing multi-organisational teams and activities, focusing on prevention, preparedness, response, and recovery in incidents, emergencies, and disasters. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The BSBPEF502 Develop and Use Emotional Intelligence course enhances workplace skills by focusing on self-awareness, self-management, social awareness, and relationship management. Participants learn to analyse diverse information sources and tackle unforeseen challenges, vital for leadership roles or team management. Enquire now for a full list of entry requirements and available enrolment dates..

The PUARCV001 Provide Psychological First Aid unit equips individuals with the skills and knowledge to offer emotional, physical, and practical support to those in distress. It focuses on immediate needs, identifying distress reactions, and providing necessary assistance. The unit also emphasises self-care and concluding support, aiming to offer initial human contact without engaging in diagnosis, professional counselling, or therapy. Enquire now for a full list of entry requirements and available enrolment dates..

The PUARCV002 Provide Relief and Recovery Services to Disaster-affected Communities encompasses the skills and knowledge necessary to function as a team member in relief and recovery efforts. This role involves assisting with welfare and support services, assessing immediate needs, providing information, and contributing to documentation. Recovery workers may be deployed within or between states, working under the supervision of a team leader. Enquire now for a full list of entry requirements and available enrolment dates..

The PUARCV003 Work in a Recovery Context unit covers the skills needed to assist disaster-affected individuals and communities in recovery efforts. It focuses on understanding recovery principles as per the Australian Institute for Disaster Resilience's Community Recovery Handbook (2018). The unit is applicable to both professionals and community members involved in recovery, including preparation for recovery work, applying recovery principles, and ensuring effective communication with those impacted by disasters. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAEMR034 Establish and Manage a Recovery Centre is part of vocational education aimed at supporting those managing recovery centres. It covers various recovery and outreach services, which may evolve from short-term relief to long-term recovery. Responsibilities include managing infrastructure, promoting the centre, handling personnel, coordinating service providers, and overseeing administration and finances. This education is designed for individuals managing recovery centres, whether as volunteers or paid staff, potentially in different locations from their usual roles. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAEMR014 Deliver Recovery Services involves the skills and knowledge necessary for providing administrative, technical, and professional services within a recovery framework. This includes clarifying service needs, implementing action plans, and delivering services across social, built, economic, and natural environments. The scope of services depends on the emergency's scale and type. Enquire now for a full list of entry requirements and available enrolment dates..

The 22611VIC Course in Awareness of the Australasian Inter-service Incident Management System (AIIMS) offers entry-level training for understanding AIIMS principles. It equips learners, including community members and support staff, with the skills to apply AIIMS concepts to organisational risk management and local risk situations. The course fosters trust and cooperation among fire and emergency services, government, non-profit agencies, and industry, providing a universal framework for managing incidents, crises, and emergencies. Enquire now for a full list of entry requirements and available enrolment dates..

The 22612VIC Course in the Australasian Inter-service Incident Management System (AIIMS) is designed for individuals in paid or volunteer roles involved in incident management. It equips participants with the skills to work within the AIIMS framework, ideal for those in public or private sector roles needing to collaborate with emergency management agencies during major incidents. The course covers the principles and processes of AIIMS for effective support roles within adopting organisations. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE012 Control a Level 1 Incident involves managing activities and personnel to resolve incidents using only local or initial response resources. This includes receiving response requests, attending the incident, establishing control, assessing the situation, developing and implementing an action plan, concluding operations, and supervising post-response activities. The role, titled Incident Controller Level 1, is appointed by the organisation and governed by its policies and procedures. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE018 Control a Level 2 Incident involves managing all activities and personnel to address complex incidents using internal and external resources. This includes establishing a control facility, maintaining control structures, coordinating efforts, assessing situations, providing public information, developing action plans, and managing incident activities. This role is appointed by the organisation, with the Incident Controller potentially delegating tasks to the Incident Management Team based on the incident's needs, following organisational policies and procedures. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE019 Control a Level 3 Incident involves managing activities and personnel to resolve complex incidents using internal and external resources. Responsibilities include establishing control, developing procedures, assessing situations, coordinating efforts, providing public information, creating and maintaining incident plans, supporting recovery, and reviewing incident activities. The Incident Controller Level 3, appointed by the organisation, oversees the incident under legislative responsibility, following specific organisational policies and procedures. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE003 Manage the Public Information Function at an Incident involves the skills needed to gather, assemble, and share timely and relevant information with the community, media, and, if required, government bodies and incident personnel. A Public Information Officer, appointed by the Incident Controller, coordinates with various sections to compile information for dissemination. This role includes providing updates and warnings, managing media relations, and consulting with affected communities, all in line with organisational policies. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE029 Conduct Liaison During Emergency Events encompasses the skills needed to act as a liaison between an organisation managing emergency response or recovery and another providing support. This role involves clarifying objectives, decision-making authority, and communication channels. A liaison person may be deployed from either the managing or support organisation to facilitate coordination. This unit applies to individuals in emergency services, government bodies, private businesses, critical infrastructure, community groups, and event committees. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE004 Manage the Intelligence Function at an Incident involves coordinating the collection, analysis, and dissemination of intelligence to support decision-making during an incident. Intelligence Officers collect, interpret, and analyse various types of information, use mathematical models, and communicate findings in multiple formats. They support the Incident Controller and the Incident Management Team. Typically, the Intelligence Unit operates within the Planning Section, but may be expanded to a dedicated section if necessary, under organisational policies and procedures. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE022 Manage Logistics for a Complex Incident encompasses the skills to secure and provide human and physical resources, facilities, services, and materials essential for achieving incident objectives. It involves setting up a logistics section, developing logistics plans, overseeing logistics support, and participating in the incident management team. Logistics Officers, appointed by the Incident Controller, manage support activities and staff within the logistics section, contributing to incident action plans. Complex incidents require extensive management structures and resources beyond local capabilities. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE023 Manage Operations for a Level 2 Incident outlines the competencies required for an Operations Officer to oversee operational resources and address a Level 2 incident. This includes establishing command, developing operational structures, contributing to action plans, managing operations, and coordinating communications. The role involves supporting the Incident Controller, managing resources, and identifying risks. Level 2 incidents require advanced resource deployment and organisational structure due to their complexity. Authorisation is governed by organisational policies. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE025 Manage Planning for a Complex Incident involves the skills to collect, analyse, and apply information for developing plans to resolve complex incidents. It includes setting up and managing a planning section, interpreting current and forecast information, preparing incident plans, and briefing the incident management team. The Planning Officer, appointed by the Incident Controller, supports the team in managing incidents with widespread impact, detailed plans, and extended resolution times. Authorisation is based on organisational policies and procedures. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAOPE015 Conduct Briefings and Debriefings unit covers the skills needed to lead and perform briefings and debriefings in various settings. It involves planning, executing, and concluding these sessions effectively. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAEMR038 Work Within an Emergency Management Context requires understanding and applying emergency management arrangements across various jurisdictions. It involves confirming and contributing to organisational and community emergency planning, supporting decision-making, and enhancing awareness of these arrangements. This is intended for individuals preparing to work in emergency management roles within their organisation or community, requiring a broad knowledge of jurisdictional emergency management protocols. Enquire now for a full list of entry requirements and available enrolment dates..

The PUAEMR020 Coordinate Emergency Planning involves developing or revising emergency plans in an emergency management context. This includes establishing a planning framework, conducting research, and documenting and validating the plan. The unit is applicable to personnel in emergency service organisations, government agencies, private sector businesses, critical infrastructure operators, community groups, non-profits, event committees, and educational institutions, focusing on prevention, preparedness, response, and recovery aspects of emergency management. Enquire now for a full list of entry requirements and available enrolment dates..

The PUATEA003 Lead, Manage and Develop Teams involves skills and knowledge to achieve organisational objectives and foster effective working relationships. It applies to public safety personnel in management or leadership roles, focusing on leading, managing, and developing individuals and teams, including basic human resource functions. Enquire now for a full list of entry requirements and available enrolment dates..

The PUACOM001 Communicate in the Workplace unit involves developing the skills necessary to communicate effectively both verbally and non-verbally, and to follow instructions within a workplace. It focuses on interacting with clients, participating in group discussions and meetings, and handling routine correspondence and records. While applicable to all personnel, it specifically targets the communication skills required for entry-level positions in public safety organisations. Enquire now for a full list of entry requirements and available enrolment dates. .

The PUACOM005 Foster a Positive Organisational Image in the Community involves skills and knowledge to facilitate two-way communication with the community and enhance the organisation's public image. It includes promoting the organisation, engaging with the community, and advising on public safety activities. This unit is designed for personnel responsible for active community engagement and education. Enquire now for a full list of entry requirements and available enrolment dates. .

The PSPGEN100 Manage Conflict unit outlines the skills, knowledge, and performance outcomes necessary for effective conflict management. It is designed for individuals in both generalist and specialist roles within the public sector, who operate independently and handle complex tasks in various situations, both familiar and unfamiliar. Enquire now for a full list of entry requirements and available enrolment dates..

The PSPGEN135 Manage Risk outlines the skills and knowledge required to optimise outcomes and reduce risks in business unit activities. It is intended for individuals who manage risks independently, performing complex tasks across various familiar settings. Enquire now for a full list of entry requirements and available enrolment dates..

The PUASS00095 Participate in a Recovery Team Skill Set equips personnel with the necessary skills and knowledge to effectively participate in a recovery team. Enquire now for a full list of entry requirements and available enrolment dates..