Institute of Science Management and Technology
Diploma of Community Services
Nationally Recognised Vocational Education and Training (VET)
The CHC52021 Diploma of Community Services is a nationally recognised qualification designed for individuals who are passionate about making a positive impact in the lives of others. This course prepares students to work in a range of community service roles that involve supporting individuals, families, and groups through complex challenges.
Students will develop advanced skills in case management, client assessment, community development, and advocacy. The course also covers essential aspects of working within a legal and ethical framework, ensuring graduates are ready to support diverse client needs across various settings.
This qualification requires that the learner complete a total of at least 400 hours of work placement in at least two community service organisations in Australia. This consists of a 200-hour placement in year one and a further 200-hour placement in year two.
Learning Outcomes
- Develop and implement client-focused case management plans
- Assess individual and community needs to deliver appropriate support services
- Facilitate group activities and community engagement initiatives
- Manage legal and ethical compliance in community services work
- Apply trauma-informed care and culturally appropriate practices
Career Outcomes
Graduates may pursue roles such as:
- Case Manager
- Community Services Worker
- Family Support Worker
- Welfare Worker
- Youth Worker
This qualification also provides a pathway to further studies in social work, counselling, or related fields in community and human services.
Delivery mode
Institute of Science Management and Technology offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Blended
Combine the flexibility of online learning with the support of on campus learning.
Work Placement
400 hours- Level 2/ 269 Bigge Street, Liverpool NSW 2170
Entry requirements
Domestic Students
- There are no mandated entry requirements.
- Must be 18 years of age or older at the time of course commencement
- Some prospective students may be asked to undertake an LLN assessment or enrolment interview prior to acceptance.
- Must have completed Australian Year 12 or equivalent level of schooling or a Certificate IV or higher qualification with an Australian institution.
- Must demonstrate English level of IELTS 6.0 with no band less than 5.5 or equivalent, such as:
- IBT 60
- PTE Academic 50
- CAE 169
- OET C
- Duolingo 95
- General English Advanced*
- MOI Certificate
- Certificate III or Higher Qualification with an Australian Institution. - Must have the ability to undertake work placements at two community services organisations.
*General English Upper Intermediate is generally considered to be between 5-5.5 IELTS.
Additional requirements may apply.Course fees
Tuition Fee: $20,000
Material/Placement Fee: $4,000
We offer scholarships for direct applicants.
Career opportunities
The Diploma of Community Services will prepare you for the following roles.
Housing Officer
Housing officers work with other welfare support workers to ensure those in need have a roof overhead when they lay down to sleep at night. Housing...
Family Support Worker
Family Support Workers work closely with parents and their families — providing guidance and emotional support, as well as identifying children and...
Support Worker
A support worker provides assistance to those having difficulty living their everyday lives. This aid can come in a variety of forms, including hel...
Community Corrections Officer
It's important that those who have been convicted of crimes know what services and resources are available to help them with life going forward. Th...
Community Development Worker
A community development worker focuses on how to best enhance the public offerings of the neighbourhood or other community in which they work. Thes...
Senior Support Worker
A senior support worker takes a leadership role in providing assistance for those in need, including those living with disability and aged citizens...
Welfare Worker
Welfare Workers help marginalised, isolated and disadvantaged people access social welfare services and community support. Your daily job involves...
Youth Justice Officer
Youth Justice Officers supervise young people in custody, supporting their personal development and referring them to essential services, education...
Outreach Worker
Outreach Workers raise awareness and educate the general public about issues in the community, such as mental health, then build relationships with...
Intake Worker
An Intake Worker conducts initial assessments of clients at welfare services such as mental health clinics or drug and alcohol rehabilitation facil...
Aboriginal Community Care Worker
An Aboriginal Community Care Worker supports Indigenous people to improve their health and well-being. You might be involved with a particular prog...
Diversional Therapist
A Diversional Therapist organises events or activities for people with specific needs. You might work with elderly people, people with a disability...
Community Liaison Officer
A Community Liaison Officer works to improve the conditions of a community or a group within a community. You might listen to the concerns of commu...
Community Volunteer
A Community Volunteer gives their time to help other people in need. You might work with a not-for-profit group, a community services provider or a...
Multicultural Liaison Officer
A Multicultural Liaison Officer fosters understanding and cooperation between diverse cultural groups and organisations. You might work in governme...
About Institute of Science Management and Technology
Institute of Science Management & Technology (ISMT) is a progressive Registered Training Provider offering a wide range of courses designed to equip students with the qualifications, skills, and knowledge that align with their interests and aspirations.
