Brisbane Business and Hospitality Training
Certificate III in Hospitality (Restaurant Front of House)
Nationally Recognised Vocational Education and Training (VET)The Certificate III in Hospitality (Front of House) is a dynamic program designed to equip individuals with the essential skills and knowledge required to excel in the fast-paced world of hospitality, specifically focusing on front-of-house operations. Through this course, students will embark on a journey that explores the art of exceptional customer service, teaching them how to greet and interact with guests professionally, handle reservations, and ensure a seamless dining experience. They will develop proficiency in managing guest inquiries, addressing concerns, and creating a welcoming atmosphere that leaves a lasting positive impression.
Furthermore, the course delves into the practical aspects of hospitality operations, preparing students for roles in restaurants, cafes, hotels, and other hospitality establishments. Learners will learn the intricacies of table service, including taking orders, serving food and beverages, and mastering the art of upselling to enhance the overall guest experience. They will also gain insights into maintaining hygiene and safety standards, managing guest payments, and coordinating with kitchen staff to ensure orders are accurately prepared and delivered. By the end of the program, graduates will possess a comprehensive skill set that not only enables them to contribute effectively to the front-of-house operations but also sets them on a path to becoming customer service-oriented hospitality professionals.
Delivery mode
Brisbane Business and Hospitality Training offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Locations
- Unit 10, 17-19, University Drive, Meadowbrook
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
$3,000
$0
$3,000
$0
Career opportunities
The Certificate III in Hospitality (Restaurant Front of House) will prepare you for the following roles.
Restaurant Supervisor
A Restaurant Supervisor manages operations at a restaurant or dining venue. You’ll manage a team of staff and make sure all areas of the restaurant...
Food and Beverage Supervisor
A Food and Beverage Supervisor oversees a team of staff during a shift at a hospitality venue. You might work in a restaurant, hotel, casino or oth...
Bar Manager
A Bar Manager oversees daily operations at a bar, hotel or other licensed venue. You’ll supervise a team of staff and ensure bar operations are run...
Waiter
A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...
About Brisbane Business and Hospitality Training
Brisbane Business & Hospitality Training is a Registered Training Organisation (RTO 31983) delivering a wide range of training courses throughout metropolitan and regional Queensland. We deliver both nationally recognised and non accredited course by our team of professional trainers and assessors.
Brisbane Business & Hospitality Training provides a wide range of courses to help individuals upgrade their skills with nationally recognised training qualifications. All of our trainers are carefully selected and have a wealth of industry experience.
Our courses have been constructed and are delivered in a way to maximise student learning potential. There are also flexible delivery methods for certain courses including blended learning though our elearning portal. We also offer RPL (Recognition of prior learning) for those learners who have the skills and knowledge in a particular field but have no formal qualification.
