JSW Training & Community Services
Certificate II in Workplace Skills
Nationally Recognised Vocational Education and Training (VET)This course has been designed to teach you about different procedures in business including office technology (such as using a computer), dealing with customers and clients, and developing your writing skills. You’ll learn general office administration, word processing and spreadsheets, business communication, and workplace health and safety.
Delivery mode
JSW Training & Community Services offers this course through the following delivery modes:
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Workplace Skills will prepare you for the following roles.
Office Assistant
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Personal Assistant
Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...
Retention Specialist
A Retention Specialist develops customer loyalty for a store, brand or organisation. You’ll make sure customers and clients have a positive experie...
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
About JSW Training & Community Services
JSW is a community based charity that has been delivering community services in the South West for more than twenty years. Our services are available in the South West region of Western Australia to people who are employed, people with disabilities, Aboriginal people, young people not engaged in employment, education or training and mature aged people who are under-employed.
As a Community Operated Registered Training Organisation we deliver nationally accredited training both on and off the job. Our courses and classes are delivered in a relaxed and friendly environment and cover a wide range of subjects. We can even take training to you and deliver customised courses to your staff on your site. Flexibility is the key to our success, simply tell us your requirements and if it can be done we will do it.
