Australian Pacific College
Certificate II in Workplace Skills
Nationally Recognised Vocational Education and Training (VET)Make your start in the business world with this practical entry-level qualification, equipping you with basic skills for an office environment.
This introductory course is perfect for school leavers and students who have never worked in business and want to find entry-level administrative or customer service roles.
Delivery mode
Australian Pacific College offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
- Level 3, 123 Clarence Street, Sydney
- 5/18 Hickson Rd, Dawes Point
- Ground Floor, 189 Kent Street, Sydney
- Level 1 and 2, 363 Pitt Street, Sydney
- Level 5, 37 York Street, Sydney
- 100 Ebley St, Bondi Junction
- G48-52 Sydney Rd, Manly
- Level 4, 398 Lonsdale Street, Melbourne
- Level 9, 221 Queen Street, Melbourne
- Level 13, 138 Albert St, Brisbane
- Level 3, 9 Beach Rd, Surfers Paradise
- Level 1, 29 King William Street, Adelaide
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Successful completion of Australian Year 9 or equivalent.
Additional requirements may apply.Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Workplace Skills will prepare you for the following roles.
Office Assistant
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Personal Assistant
Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...
Retention Specialist
A Retention Specialist develops customer loyalty for a store, brand or organisation. You’ll make sure customers and clients have a positive experie...
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
About Australian Pacific College
Australian Pacific College (APC) is a quality education provider offering 33 vocational courses from Certificates to Graduate Diplomas. Students can study nationally recognised training with 15 university pathways in a world-class learning experience.
