Australia Learning Institute
Certificate II in Workplace Skills
Nationally Recognised Vocational Education and Training (VET)The Certificate II in Workplace skills reflects the role of individuals in a variety of entry level of business services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
As a part of role, these individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
Delivery mode
Australia Learning Institute offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Locations
- Suite 2-3, 102 South Street, Granville
- 230, Level 2, 8-10 King St, Rockdale
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate II in Workplace Skills will prepare you for the following roles.
Office Assistant
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Personal Assistant
Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...
Retention Specialist
A Retention Specialist develops customer loyalty for a store, brand or organisation. You’ll make sure customers and clients have a positive experie...
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
About Australia Learning Institute
Australia Learning Institute is a leading Registered Training Organisation (RTO 41429) accredited with the Australian Skill Qualification Authority (ASQA) and approved the NSW Government Smart and Skilled program. We provide Nationally Recognised Training, meaning all the qualifications that Australia Learning Institute is delivering and is nationally accredited are meeting an established industry, enterprise, educational, legislative or community need and acceptable countrywide.
We, as an RTO, believe that you can make an impact in your community and workspace through the education and training provided to you. In Australia, Vocational education plays a vital role by equipping people with skill-based training in demand. We pride ourselves on the ability to help potential and current learners fulfil their desired career goals.
We also endeavour to put the student at the centre of everything we do, whether that is helping our learners find the right course, customising our approach to suit their needs, improving our campus, or giving them the support they need to reach their goals. We aim to provide affordable quality training which allows people to develop to their full potential.
