ABS Institute of Management
Certificate II in Workplace Skills
Nationally Recognised Vocational Education and Training (VET)This qualification will prepare individuals for an entry level position in business administration with training in customer service, communication, computer skills, spreadsheet creation, business record-keeping and WH&S / OH&S.
It will enable individuals to enter the workplace in a administrative tole within a broad range of industries, or, advance current career standing opportunities.
Delivery mode
ABS Institute of Management offers this course through the following delivery modes:
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate II in Workplace Skills will prepare you for the following roles.
Office Assistant
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Personal Assistant
Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...
Retention Specialist
A Retention Specialist develops customer loyalty for a store, brand or organisation. You’ll make sure customers and clients have a positive experie...
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
About ABS Institute of Management
ABS Institute of Management is a Registered Training Organisation (RTO ID: 51804) that helps people to achieve their personal and professional goals by offering a range of programs that assist in building knowledge and skills to make it happen.
ABS Institute offer programs and services that provide training & coaching to new and existing businesses seeking to establish or improve their organisation, upskill staff and enhance the competencies of existing employees.
We specialise in providing free government funded support through Self Employment Assistance (formally NEIS) to start-up enterprises and small businesses struggling and at risk of failure. These programs seek to develop an entrepreneur’s expertise to build a successful business of their own.
