Axiom College
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)Kick start your career in retail and gain practical skills with this entry-level qualification. You will the basic skills you need to succeed in a retail environment.
The retail sector is expected to grow over the next five years, with more than 50,000 jobs anticipated during this time. You’ll gain hands-on experience that employers are looking for.
During this course, you will learn how to engage customers and work effectively in a service environment. You’ll learn how to sell to the customer, work and communicate effectively, organise and maintain the store environment, and advise on products and services.
Successfully completing this qualification is the first step for a career in retail service and will give you a taste of what to expect in the workplace. You’ll gain valuable basic-skills needed to work as a customer service assistant in a range of retail environments.
Delivery mode
Axiom College offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
- 18 Mayneview Street, Milton
- 4/59 Torquay Road, Pialba
- 16 Denham Street, Rockhampton
- Unit 1, 13 Wellington St, Mackay
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Axiom College
Since 1994, Axiom College a Supervising Registered Training Organisation (RTO), has provided skilling solutions and training through our Nationally Recognised Certificate to Diploma courses, as well as numerous short courses relevant to each key area of business. Our clients include people from government, private sector, community organisations as well as members of the general public.
