Axiom College
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)Kick start your career in retail and gain practical skills with this entry-level qualification. You will the basic skills you need to succeed in a retail environment.
The retail sector is expected to grow over the next five years, with more than 50,000 jobs anticipated during this time. You’ll gain hands-on experience that employers are looking for.
During this course, you will learn how to engage customers and work effectively in a service environment. You’ll learn how to sell to the customer, work and communicate effectively, organise and maintain the store environment, and advise on products and services.
Successfully completing this qualification is the first step for a career in retail service and will give you a taste of what to expect in the workplace. You’ll gain valuable basic-skills needed to work as a customer service assistant in a range of retail environments.
Delivery mode
Axiom College offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Locations
- 18 Mayneview Street, Milton
- 4/59 Torquay Road, Pialba
- 16 Denham Street, Rockhampton
- Unit 1, 13 Wellington St, Mackay
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Axiom College
Since 1994 Axiom College, a Registered Training Organisation (RTO), has provided quality training outcomes that are current, flexible, convenient and future ready. Our nationally recognised qualifications and industry respected short courses can be delivered in class, online, in the workplace or at school. Our skilled trainers bring our courses to life with recent relevant industry experience.
Our collection of nationally recognised qualifications and professional skills short courses are designed to provide you with the best training to meet today's tough industry expectations. We work with industry professionals to develop each of our courses to ensure the highest standards for both training materials and delivery. A course with Axiom College will prepare you for the real world.
Driving our course delivery is our team of industry experienced trainers and training partners. We believe in employing industry experts to deliver our courses which is why you can expect to learn from people who have been there and done it. They can offer you real advice, real insight and real knowledge about what to expect when you get into the workforce. To be the best you need to learn from the best.
Our courses have been tailored to suit a range of delivery requirements. Flexible delivery options such as class (face to face) online or correspondence will enable you to study where you want, when you want. Our online student portal will provide you with the tools and materials required to complete your studies from home, work or out an about. Live your busy life and succeed in your studies with Axiom College.
