Australian Training Plus
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Delivery mode
Australian Training Plus offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Assistant
A Customer Service Assistant provides advice and help to customers in a retail environment. You might work in a specialty store selling fashion or ...
Fast Food Assistant
A Fast Food Assistant prepares food and serves customers in a fast food restaurant. You might work at the counter taking food and drink orders and ...
About Australian Training Plus
Australian Training Plus has grown out of Joblink Plus Training and is an approved Registered Training Organisation (RTO). Joblink Plus Training was established in 2008 as an enterprise of Joblink Plus to deliver training to help job seekers move into employment./p>
Additionally, we can individualise training packages to meet employers' needs, be it to skill incoming staff or provide professional development options to current employees Australian Training Plus delivers both accredited and non accredited training across New South Wales.
We are approved to deliver Smart and Skilled funded training in the following regions: Far West Orana, New England North West, Richmond, Tweed, Hunter Valley, Newcastle, Lake Macquarie & Central West
