TAFE Queensland
Certificate I in Retail Services
Nationally Recognised Vocational Education and Training (VET)Learn valuable skills and basic knowledge to kick start your career in retail services. You'll become competent in a range of activities and skills within the retail sector.
According to the Australian Government's Job Outlook service, the retail sector is expected to see stable future growth during the next five years.
In this course you'll learn how to effectively work and communicate in a workplace to support your team and customer outcomes.
Successful completion of this qualification will give you the skills for a number of entry-level customer service roles, enabling you to seek employment as a frontline team member.
Delivery mode
TAFE Queensland offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- Maunds Road, Atherton
- Gatton, Newton, Eureka and Wilkinson Streets, Cairns
- 45 Flying Fish Point Road, Innisfail
- 98-158 Queens Road, Bowen
- 1-13 Macpherson Street, Richmond Hill
- 165-179 Abel Smith Parade, Mount Isa
- Beach Road, Palm Island
- Seventeenth Street, Home Hill
- Shute Harbour Road, Cannonvale
- 763 Ingham Road, Bohle
- Corner of Hugh Street and Fulham Road, Pimlico
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate I in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About TAFE Queensland
TAFE Queensland is Queensland's largest, most experienced training provider. TAFE Queensland deliver practical, industry-relevant training across a range of industries from entry-level certificates to bachelor degrees, at more than 50 locations in Queensland.
