Nationally recognised training
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Get job-ready
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements
Entry requirements for the Certificate I in Access to Vocational Pathways (Customer Service Skill Set) vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
- There are no mandated entry requirements.
- Additional entry requirements are set by individual course providers
Course fees
Course fees vary depending on the course provider.
Career opportunities
The Certificate I in Access to Vocational Pathways (Customer Service Skill Set) will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Find a course provider
Compare all providers for the Certificate I in Access to Vocational Pathways (Customer Service Skill Set) available in your area to find the right fit for you.