FSK10119

Certificate I in Access to Vocational Pathways (Customer Service Skill Set)

Nationally Recognised Vocational Education and Training (VET)

The FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set) is a nationally recognised short course aimed at overcoming barriers to customer service skills. This course assists students in developing the knowledge and skills needed to deliver effective customer service, preparing them for entry-level roles. It is designed for individuals who require foundational skills support to access vocational learning pathways, ensuring personalised guidance throughout the learning process. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

Study mode Online
Duration 21 days
Estimated fee* Unknown
* Fees are indicative only and vary based on your circumstances and eligibility for government funding.

Entry requirements

Entry requirements for the Certificate I in Access to Vocational Pathways (Customer Service Skill Set) vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.

If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.

  • There are no mandated entry requirements.
  • Additional entry requirements are set by individual course providers

Course fees

Course fees vary depending on the course provider.

Estimated Fee* Unknown
*Showing course fees for all providers. Some providers may not be available in your area.

Career opportunities

The Certificate I in Access to Vocational Pathways (Customer Service Skill Set) will prepare you for the following roles.

Find a course provider

Compare all providers for the Certificate I in Access to Vocational Pathways (Customer Service Skill Set) available in your area to find the right fit for you.

Alffie
Online
3 Weeks (Full-time)