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  3. Certificate I in Access to Vocational Pathways (Customer Service Skill Set) FSK10119

FSK10119

Certificate I in Access to Vocational Pathways (Customer Service Skill Set)

The FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set) is a nationally recognised short course aimed at overcoming barriers to customer service skills. This course assists students in developing the knowledge and skills needed to deliver effective customer service, preparing them for entry-level roles. It is designed for individuals who require foundational skills support to access vocational learning pathways, ensuring personalised guidance throughout the learning process.

Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

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Delivery mode:
Online

Average duration:
3 weeks

Accreditation:
Nationally recognised training

Outcomes

This course can help you get a job as:

Job Title
Average Salary
Administrative Assistant
$960 weekly pay
Customer Service Representative
$960 weekly pay
Retail Assistant
$850 weekly pay

This course can help you progress to:

Job Title
Average Salary
Administration Manager
$1,250 weekly pay
Area Manager
$1,730 weekly pay
Business Administrator
$1,150 weekly pay
Business Leader
$1,635 weekly pay
Car Salesman
$1,250 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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