The IT Service Management Professional (ITIL® 4) course equips students with the skills to efficiently manage IT services in today’s digitally transformed landscape. As the world’s leading approach to IT service management, ITIL® 4 is valued across industries. This course enhances employment prospects by demonstrating expertise in creating and delivering modern IT services, making students’ skills more competitive in the evolving digital world. Enquire now for a full list of entry requirements and available enrolment dates.
VET courses are designed with industry feedback which ensures your qualification meets current job market demands and aligns with the latest industry standards.
Entry requirements for the IT Service Management Professional (ITIL® 4) vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The IT Service Management Professional (ITIL® 4) will prepare you for the following roles.
An IT Technician performs repairs and maintenance on computers and information technology systems. You might respond to IT problems and diagnose fa...
An IT Support Officer provides advice and recommendations on information technology issues. You may guide clients through IT problems and perform r...
An ICT Project Manager oversees technology projects within an organisation. You might work in various industries, managing projects that involve so...
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