Maitland

IT Support Technician

An IT Support Technician provides technical assistance to clients experiencing IT issues. You might attend to customers over the phone or internet or attend to issues in person. IT Support Technicians diagnose faults and perform repairs. You may also carry out maintenance work on IT systems and install new systems or programs.

IT Support Technicians must have excellent technical skills and should be able to focus on customer service. It’s important you can communicate well and work as part of a team. IT Support Officers should be able to solve problems quickly and make recommendations for solutions when required. You may have to work a range of shifts in this role.

Future demand High
Average yearly income $75,140
Skill level Unknown

How do I become a it support technician?

All skill levels Beginner Experienced
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Further reading

How to get qualified and start a career as an occupational therapist or physiotherapist in Australia

23rd December 2024

How to get a job in IT

14th November 2024

Your Guide to a Career in Human-Centred Design

21st October 2024