Group314

BSBOPS404

Implement Customer Service Strategies

Nationally Recognised Vocational Education and Training (VET)

This course develops competency to provide customer service in a business environment. It is for workers in a leadership and management role within an office environment.

Delivery mode

Group314 offers this course through the following delivery modes:

On campus

Work with instructors and classmates in a supportive and collaborative environment.


Locations
  • 2 Lamber St, Tolland

Entry requirements

Domestic Students

  • There are no mandated entry requirements.
Additional requirements may apply.

Course fees

Estimated Fee* $0 - $1,500 Fees are based on full-time study.
* Fees are indicative only and vary based on your circumstances and eligibility for government funding.
Standard Tuition:
$1,500
Full Fee Tuition:
$1,500
Enquire with Group314 to find out more.
Study mode On Campus
Duration 5 Days
Estimated fee* $0 - $1,500 Support may be available

Career opportunities

The Implement Customer Service Strategies will prepare you for the following role.

About Group314

Group 314 is an enthusiastic team of professional trainers and assessors providing assistance to individuals and businesses though the provision of accredited and non-accredited courses. We draw upon a vast amount of experience from within our network to provide a wide range of training and assessment services.

We offer a range of delivery types including classroom-based, workplace and online. The delivery type is based on the needs of students and the specific requirements of the course. We specialise in the conduct of assessment, particularly through Recognition of Prior Learning (RPL).