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  2. Implement Customer Service Strategies BSBOPS404

BSBOPS404

Implement Customer Service Strategies

The BSBOPS404 Implement Customer Service Strategies unit enhances skills in delivering customer service within office leadership and management. It covers advising, executing, and assessing customer service tactics for addressing customer issues. This unit applies to individuals proficient in customer service strategies, capable of guiding and delegating tasks to colleagues.

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Delivery mode:
On Campus

Average duration:
5 days

Accreditation:
Nationally recognised training

Outcomes

Please note that weekly pay figures are estimates only of what you could possibly earn.

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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