BSBOPS404

Implement Customer Service Strategies

Nationally Recognised Vocational Education and Training (VET)

The BSBOPS404 Implement Customer Service Strategies unit enhances skills in delivering customer service within office leadership and management. It covers advising, executing, and assessing customer service tactics for addressing customer issues. This unit applies to individuals proficient in customer service strategies, capable of guiding and delegating tasks to colleagues. nquire now for a full list of entry requirements and available enrolment dates.

Study mode On Campus
Duration 5 days
Estimated fee* $1,500 Support may be available
* Fees are indicative only and vary based on your circumstances and eligibility for government funding.

Entry requirements

Entry requirements for the Implement Customer Service Strategies vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.

If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.

  • There are no mandated entry requirements.
  • Additional entry requirements are set by individual course providers

Course fees

Course fees vary depending on the course provider.

Estimated Fee* $1,500 per year Fees are based on full-time study.
*Showing course fees for all providers. Some providers may not be available in your area.

Career opportunities

The Implement Customer Service Strategies will prepare you for the following role.

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