Wise Workplace Training
Certificate IV in Leadership and Management
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams. They apply solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources.
Set against the backdrop of modern day Australia and drawing on a variety of enterprise and industry contexts, we introduce learners to a broad range of knowledge and skills to refresh and accredit their management skills.
This course has a broad focus on emerging and traditional leadership topics, including emotional intelligence, the value of diversity, wellbeing support, coaching and mentoring, operational requirements, and workplace tools for leading difficult conversations, among other unique challenges of a post-pandemic work environment.
Delivery mode
Wise Workplace Training offers this course through the following delivery modes:
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate IV in Leadership and Management will prepare you for the following roles.
Office Manager
Office Managers oversee the operations of the office and administrative support team. They are usually in charge of the organisation’s clerks, rece...
Team Leader
Team Leaders manage small work teams and generally work alongside their subordinates. They are employed by factories, manufacturing plants, constru...
Supervisor
Supervisors lead teams of workers and manage small work and service areas — supervising people on the job and ensuring that production and service...
Project Coordinator
Project Coordinators are a critical member of the project team, keeping everyone focused on their targets, deadlines, and budget constraints. They...
Assistant Manager
An Assistant Manager performs a leadership role at a business or organisation. You might have designated duties such as managing a team or you migh...
Team Administrator
A Team Administrator provides administrative support to a work team in a particular department or for a particular project. You might assist collea...
General Manager
General Managers oversee the profitability, administration, operations and compliance of an organisation. Depending on the size of the business the...
Presales Consultant
A Presales Consultant is part of a sales team and may work across various industries. You might speak with clients or customers to determine their...
Regional Manager
A Regional Manager coordinates operations for a business or organisation in a designated geographical area. You might oversee operations at all sto...
Project Officer
A Project Officer performs a range of duties surrounding a particular work project. You might have a specialised role such as managing a budget or...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Account Manager
Account Managers build strong relationships with an organisation’s clients and customers. They are usually assigned a client list based on geograph...
Senior Risk Manager
Senior Risk Managers oversee an organisation’s risk management function and work with the executive committee to improve business efficiencies and...
Park Manager
Park Manager oversees daily operations of parks, ensuring high standards of customer service and facility maintenance. Responsibilities include man...
Information Officer
Information Officers answer queries about their organisation’s goods and services by phone, email, chat, and social media. They issue forms, sales...
Customer Service Officer
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
Life Coach
A Life Coach works with clients on a range of either personal or professional issues. You might support clients to reach a particular goal or chang...
Community Engagement Officer
A Community Engagement Officer encourages public participation and awareness of an organisation’s services. You might organise community events or...
Landfill Supervisor
A Landfill Supervisor coordinates operations at a waste disposal or landfill facility. You’ll manage a team of staff and ensure operations are runn...
Investigation Manager
An Investigation Manager conducts audits on government departments to check for fraudulent activity. You might respond to concerns expressed by var...
Customer Success Manager
A Customer Success Manager ensures customers are happy with their experience with a business. You’ll provide follow up service and deal with any pr...
Customs and Border Protection Officer
A Customs and Border Protection Officer enforces Australian legislation at borders to ensure no illegal items or people are allowed entry. You migh...
Venue Manager
A Venue Manager coordinates bookings and events at a function venue. You might host conferences, exhibitions, performances or corporate functions....
Regional Coordinator
A Regional Coordinator manages operations within a designated area, focusing on service delivery and compliance with standards. Responsibilities in...
Cellar Door Manager
A Cellar Door Manager attends to the daily running of the cellar door facility at a winery. Your role will be centred around selling the wine produ...
Head of Digital Strategy Transformation
A Head of Digital Strategy Transformation assists organisations to gain the most benefit from digital systems. You’ll examine current strategies an...
Operational Risk Manager
Operational Risk Managers identify risks and threats to an organisation’s operations, workforce, production, and service output. They develop opera...
Innovation Strategist
An Innovation Strategist develops and implements strategies to drive innovation and growth within an organisation. You might work in technology fir...
Operations Officer
An Operations Officer is essential for maintaining efficient organisational processes across various sectors. Key responsibilities include coordina...
IT Business Analyst
IT Business Analysts analyse an organisation’s IT needs then develop and implement business processes and operating procedures. They consult with m...
Music Manager
A Music Manager works with performance artists to secure bookings and negotiate contracts. You’ll act as a liaison between performers and the music...
Sales Representative
Sales Representatives (also known as a sales rep or sales agent) represent an organisation’s products and services — building relationships with pr...
Telemarketer
Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work...
Sales Consultant
Sales Consultants sell products and services from retail stores, wholesale outlets, and call centres. They promote the company’s service offerings...
Workshop Manager
A Workshop Manager takes care of daily operations in a mechanical workshop. You’ll arrange testing, parts replacements and repairs for a range of v...
Cleaning Supervisor
A Cleaning Supervisor manages the daily running of a cleaning service or business. You’ll supervise a team of cleaners and ensure correct procedure...
Plant Supervisor
A Plant Supervisor manages a team of staff at a manufacturing or processing facility. You’ll ensure crew targets are being met and make sure releva...
Airport Operations Manager
An Airport Operations Manager oversees daily activities at an airport or airfield. You might coordinate security operations, organise cleaning and...
Sheep Shearing Trainer
A Sheep Shearing Trainer supervises a team of shearers and ensures their skills meet industry standards. You might train new shearers or assist exp...
Abattoir Supervisor
An Abattoir Supervisor oversees daily operations at an abattoir or meat processing facility. You’ll supervise staff and ensure work is carried out...
Food Production Supervisor
A Food Production Supervisor manages a team of workers at a food processing facility. You might supervise the overall production of food and drink...
Workplace Inspector
A Workplace Inspector carries out investigations on numerous issues within a work environment. You might specialise in work health and safety, work...
Rail Safety Manager
A Rail Safety Manager ensures the safety of a railway environment or organisation. You’ll develop safety plans and procedures and ensure all depart...
About Wise Workplace Training
Wise Workplace Training is a Registered Training Organisation, delivering tailored short courses and nationally recognised qualifications in all areas of workplace behaviour management. We have been offering learning and development solutions throughout Australia, New Zealand and Papua New Guinea since 1996. Backed by thirty years of consultancy experience, our programs reflect our comprehensive knowledge of the unique skills and expertise of investigators and other conflict management professionals, whatever the industry or sector. Our programs are practical and give learners the skills to immediately apply their knowledge, to help you get wise, and get working.
