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The nationally recognised BSB40120 Certificate IV in Business (Operations) qualification is appropriate to any role that has a business service component. The operations specialisation will give you the tools to develop operational practices to leverage against the competition – a highly sought-after skillset by industry.
People working in these roles undertake specialist administrative or operational tasks, requiring selfdevelopment skills. They have strong communication and motivation skills, and the ability to critically analyse situations and solve problems. Quality control is at the forefront of their thinking. Business operations personnel use their understanding of internal and external customers to deliver business outcomes.
Business operations roles rely on strategic planning and task prioritisation to get the job done. During the online course, you will learn to apply critical thinking to work practices, implement communication strategies, coordinate recruitment, develop business and marketing plans, and apply risk management processes.
Delivery mode:Online
Average duration:12 months
This course can help you get a job as:
This course can help you progress to:
Please note that weekly pay figures are estimates only of what you could possibly earn.
This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA) or the Victorian Registration and Qualifications Authority (VRQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.
For more information about this course and payment options please enquire now.
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MCI is a multi-award-winning education provider, proudly taking home 35 awards over the past 21 years, including placing on the 2020 AFR Most Innovative Companies List. They specialise in delivering their courses online, so that you can study anywhere, anytime, to achieve your career goals.
All MCI Institute courses offer mentor support. This means you have a real person to assist you when you have questions and to help keep you motivated throughout your course.
If you would like to know more about studying with MCI Institute, please complete the enquiry form. Our course advisors are happy to help you work out which course best matches your career goals.
Speak to a course advisor about the BSB40120 Certificate IV in Business (Operations).