MCI Institute
Certificate IV in Business (Operations)
Nationally Recognised Vocational Education and Training (VET)The nationally recognised BSB40120 Certificate IV in Business (Operations) qualification is appropriate to any role that has a business service component. The operations specialisation will give you the tools to develop operational practices to leverage against the competition – a highly sought-after skillset by industry.
People working in these roles undertake specialist administrative or operational tasks, requiring selfdevelopment skills. They have strong communication and motivation skills, and the ability to critically analyse situations and solve problems. Quality control is at the forefront of their thinking. Business operations personnel use their understanding of internal and external customers to deliver business outcomes.
Business operations roles rely on strategic planning and task prioritisation to get the job done. During the online course, you will learn to apply critical thinking to work practices, implement communication strategies, coordinate recruitment, develop business and marketing plans, and apply risk management processes.
Delivery mode
MCI Institute offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate IV in Business (Operations) will prepare you for the following roles.
Office Manager
Office Managers oversee the operations of the office and administrative support team. They are usually in charge of the organisation’s clerks, rece...
Supervisor
Supervisors lead teams of workers and manage small work and service areas — supervising people on the job and ensuring that production and service...
Team Leader
Team Leaders manage small work teams and generally work alongside their subordinates. They are employed by factories, manufacturing plants, constru...
Business Support Officer
A Business Support Officer provides corporate administrative assistance within an organisation. You might work for a particular department or be in...
About MCI Institute
MCI is an award-winning, education provider, proudly taking home 35 awards in the last 20 years, including placing on the 2020 AFR Most Innovative Companies List. They make education within your reach through supported online delivery so you can study anywhere, anytime, to achieve your career goals.
