Australian Training Company
Certificate III in Customer Engagement
Nationally Recognised Vocational Education and Training (VET)Are you passionate about providing outstanding customer service? The nationally recognised Certificate III in Customer Engagement will give you the tools and strategies to create memorable customer experiences.
Delivery mode
Australian Training Company offers this course through the following delivery modes:
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Customer Engagement will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Customer Service Officer
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
Telemarketer
Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work...
Sales Consultant
Sales Consultants sell products and services from retail stores, wholesale outlets, and call centres. They promote the company’s service offerings...
About Australian Training Company
The Australian Training Company is a ‘not-for-profit’ company formed in 1994, to introduce structured training and employment opportunities for sports people through promoting apprentices and traineeships. The underlying strategy was to better equip these young people for life beyond sport. ATCs group training operation has progressively grown by offering the same opportunities to a broader market and providing innovative solutions to business needs.
In 1998, in response to increasing industry demands for tailored education programs ATC became a Registered Training Organisation (RTO). ATCs training operation promotes flexible study arrangements and an inclusive learning culture for all.
ATCs Group Training Company and Registered Training Organisation has provided employment and training for more than 20,000 apprentices, trainees and students nationally.
