Parade College
Certificate II in Small Business Operations and Innovation
Nationally Recognised Vocational Education and Training (VET)Within small businesses, there is an emphasis on innovation and the need for flexible and responsive customer service. In addition, and with the growth of e-commerce, and domestic and global markets, small businesses now increasingly rely on personnel who can contribute to market research, marketing, business planning, and change as well as business operations.
This course will provide you with the key skills, knowledge, and attributes required to work effectively in small businesses at a beginning level.
Delivery mode
Parade College offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Locations
- 1436 Plenty Road, Bundoora
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate II in Small Business Operations and Innovation will prepare you for the following roles.
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide ...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
About Parade College
Parade College is a Catholic boys’ secondary school with campuses at Bundoora and Preston. It is the oldest Edmund Rice School in Australia, dating back to 1871, and has a proud history of excellence in the education and pastoral care of young men. Parade offers a multitude of curriculum options for boys and girls whatever their interest may be; from academic, sporting, music, visual arts and trade options.
The Edmund Rice Trade Training Centre was established at the Bundoora campus at the beginning of 2010 and the Preston campus in 2013. To support the focus of the Centre, Parade College was granted Registered Training Organisation (RTO) status, registration number 40750 in October 2013. Since this time the College provides pre-apprenticeship and VET training to students in years 10, 11 and 12 who are intending on pursuing post-secondary studies either at TAFE or university; apprenticeships, or employment.
