Workforce Development
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
Delivery mode
Workforce Development offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
- 3 Evans St, Cooee
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Workforce Development
Workforce Development is a Registered Training Orginisation (RTO 60103) located on the North West Coast of Tasmania
We provide on the job training anywhere in Tasmania and online training Australia wide
Here at Workforce Development we believe a well trained staff is the key to a successful business, let us help to train you staff. We can train your staff in Business, Retail, Hospitality, Comercial Cookery, Community Services, Children’s Services, Leadership and Management, Work Health and Safety and many other customised solutions.
