Wesley Vocational Institute
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.
This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.
Delivery mode
Wesley Vocational Institute offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- 40 Stewart Street, Ermington
- 15 Denison Street, Newcastle West
- 4/66 Clarence Street, Port Macquarie
- Level 2, 65-67 Burelli Street, Wollongong
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Wesley Vocational Institute
Wesley Vocational Institute (RTO Code 90091) develops and delivers training programs to support the community services industry. The process we follow is one of close consultation with individuals, organisations and community groups to prepare our learners to be workplace ready.
