Target Training
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
Delivery mode
Target Training offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Locations
- Level 4/117 King William St Adelaide
Entry requirements
Domestic Students
- There are no mandated entry requirements.
There are no pre-requisites for this qualification.
Additional requirements may apply.Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Target Training
Target Training is a registered training organisation (RTO Code 90731), with 20 years of experience in offering Australian recognised qualifications committed to implementing world class professional and business development courses.
