
TAFE NSW
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)Not currently employed?
Contact a Group Training Organisation (GTO) such as MEGT, Apprenticeship Support Australia, or MAS National for guidance and placement opportunities .
Broaden your skills and become an integral part of the booming retail sector. Learn consumer engagement and merchandise management skills valued in customer service and retail assistant roles. Support large and small retail businesses, what with further study, could even include your own.
Delivery mode
TAFE NSW offers this course through the following delivery modes:
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About TAFE NSW
TAFE NSW is the leading provider of vocational education and training in Australia. Each year, more than 430,000 students enrol in our courses and training. We aim to skill the workforce for the future through high quality, personalised education and training.