METS Training Services
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)METS trainers will help you start your career in the retail industry with this entry-level Certificate II in Retail Services SIR20216. This qualification can provide a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Our qualified training professionals will support and guide you along your learning journey and will equip you with a broad range of knowledge and job skills to carry out a range of activities to complete fundamental business tasks and provide advice and administrative support to the team and customers. A start in the retail sector can lead to a wide range of career opportunities.
Delivery mode
METS Training Services offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
There are no entry requirements for this qualification. Student’s must have computer literacy and literacy skills and be above the age of 16 to enrol. Students under the age of 18 will require a parent or guardians’ permission to enrol.
Additional requirements may apply.Course fees
- NSW Subsidised Training This training may be subsidised by the NSW Government for eligible individuals. Places are limited.
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About METS Training Services
METS is a leading RTO and approved Smart & Skilled Provider, delivering nationally recognised qualifications within the community service, childcare, retail, business and warehouse industries.
We have an expanding scope, delivering innovative training tailored for the individual or the organisation. Our trainers are recruited for their industry expertise, practical hands-on experience and adult learning capabilities.
