
MADEC
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)LEARN HOW TO: Engage the customer, Communicate in the workplace to support team and customer outcomes, Work effectively in a service environment, Organise personal work requirements, Advise on products and services, Identify and respond to security risks
Delivery mode
MADEC offers this course through the following delivery modes:
Distance
Learn independently with online resources in a flexible and convenient environment.
- Suite 103-105/24 Moonee St, Coffs Harbour
- 530-540 Swift Street, Albury NSW
- 135 Barkly Street, Ararat
- 150 Main Street, Stawell
- 50 McLachlan St, Horsham
- 126-130 Deakin Avenue, Mildura
- 2/424 Raymond St, Sale
- 77 King St, Caboolture
- 35 Electra St, Bundaberg Central
- 39a Byrne Street, Mareeba
- 8-20 Hutt St, Adelaide
- 111 Beach Rd, Christies Beach
- 5/69 Gawler St, Mount Barker
- 175 Commercial St W, Mount Gambier
- 175 Commercial St W, Mount Gambier
- 8 Ral Ral Ave, Renmark
- 1/45 Murray St, Nuriootpa
- 20 George Street, Balaklava
- Flinders Arcade, 72 Ellen Street, Port Pirie
- 13 Taylor Street, Kadina
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About MADEC
MADEC is a successful not for profit and charitable organisation, with a proud 50 year history of providing relief to people experiencing poverty or distress.
We recognise the importance of self-worth and self-fulfilment through education and employment and we recognise that those who are, or may be, disadvantaged need and deserve our help.