Insight Training
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)Start your journey towards a career in retail with a Certificate II in Retail Services. This qualification enables you to take on roles like frontline team member, customer service assistant, and point-of-sale operator. There are thousands of job opportunities available in this field. Secure your future career by getting your Certificate II in Retail Services now.
Delivery mode
Insight Training offers this course through the following delivery modes:
Distance
Learn independently with online resources in a flexible and convenient environment.
Work Placement
To be assessed as competent in this qualification, students are required to undertake 2 weeks (10 Days or 70 hours) (or the equivalent part time) placement.Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- ACT Subsidised Training This training may be subsidised by the ACT Government for eligible individuals. Places are limited.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Insight Training
Through vocational education, Insight Training's mission is to improve and develop people’s lives across the community and from diverse cultures through the provision of affordable and accessible vocational education and training in an inclusive environment.
