Essential Business Training
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)New entrant in retail, customer service person, sales assistant, crew member, check out operator.
This qualification would be suitable for a person at entry level or with limited experience in the Retail Food Industry.
Delivery mode
Essential Business Training offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- Level 1, Suite 1, 9 Park Avenue, Coffs Harbour
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Essential Business Training
We train and develop across a broad range of topics in business, management and leadership skill areas.
This is an opportunity to provide employees with additional workplace orientated skills, enable them to achieve a nationally recognised qualification and for the organisation to display increased KPI’s. Furthermore, employees will have a greater understanding of the business and its needs.
