Central Regional TAFE
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.
Delivery mode
Central Regional TAFE offers this course through the following delivery modes:
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Central Regional TAFE
Whatever your time in life, wherever you are in your career, whoever you want to be, however you want to get there. At Central Regional TAFE we will help you find your career, find your calling, find your start.
It all starts with short courses that give you a stepping stone, with qualifications that open doors right where you need them, with pathways towards degree courses and beyond. It all starts with teachers who know their field—and know how to share it well. It all starts with training programs developed for industry—and delivered alongside them. It all starts with flexible learning that meets you wherever you are—whatever your challenges. It all starts with a community of trainers and learners working together. It all starts with a fair chance—to make a go of the road you choose.
Because it is all about where you’re going. And it all starts when you choose Central Regional TAFE to help you get there. It all starts with options as big as our region — from Exmouth to Geraldton from Northam to Kalgoorlie — and then taking you anywhere in Australia or the world.
