Australian Training Company
Certificate II in Customer Engagement
Nationally Recognised Vocational Education and Training (VET)Not currently employed?
Contact a Group Training Organisation (GTO) such as MEGT, Apprenticeship Support Australia, or MAS National for guidance and placement opportunities .
This qualification reflects the role of individuals who typically work with multiple communication channels, capture data and provide customer service. Typically, individuals in this role work under direct supervision, with limited authority to delegate.
This qualification is also available to be completed via traineeship.
Delivery mode
Australian Training Company offers this course through the following delivery modes:
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Customer Engagement will prepare you for the following role.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Australian Training Company
Australian Training Company is a leading provider of business solutions through the creation of education, employment and training opportunities. Established in 1994 ATC has provided employment and training for more than 20,000 apprentices, trainees and students nationally. ATC is an accredited Group Training Organisation (GTO) and a Registered Training Organisation (RTO).
